Retail Contingent
About The Position
The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational standards. The position supports store operations through merchandise handling, inventory awareness, floor replenishment, price changes, markdowns, cleanliness, and compliance. Work requires schedule flexibility to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays. The role also requires regularly lifting at least 25 pounds (occasionally up to 50 pounds) and climbing, bending, kneeling, and maneuvering around the sales floor and stockroom.
Requirements
- Previous retail service experience and a passion for retail and the service industry.
- Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
- Strong communication skills and an elevated sense of personal style.
- Social media awareness and willingness to learn omni/virtual selling techniques.
- Ability to work in a fast-paced environment.
- Strong English language proficiency (for EU).
- Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
- Ability to lift at least 25 pounds regularly and up to 50 pounds occasionally, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.
- Team-oriented mindset, willingness to collaborate, ability to multitask, remain results-driven, and adapt to change.
Responsibilities
- Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
- Organize and maintain accessibility of merchandise in the stockroom and on the selling floor.
- Maintain knowledge of stock levels, unit counts, and sales performance.
- Support floor moves and ensure the selling floor is consistently stocked throughout the day.
- Execute price changes and markdowns as required.
- Maintain cleanliness and organization standards across the selling floor, stockroom, and offsite/warehouse.
- Audit compliance and work toward achieving shrinkage goals.
- Collaborate with team members and support customer service on the sales floor.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid paternity and maternity leave
- Commuter benefits
- Disability insurance
- Tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
