Sales Support Administrator

Mustang CAT • Houston, TX

1d

About The Position

Mustang Cat is seeking a detail-oriented Sales Support Administrator to provide administrative and financial support to the sales department. The role manages contracts, costing, invoicing, system registrations, and loaner equipment processes, supports accounting functions, and helps ensure accurate quoting, reporting, and auditing across business platforms. It involves collaborating with sales teams and lenders in a fast-paced, deadline-driven environment.

The administrator supports finance and sales operations by reviewing and recording sales contracts, performing pre-costing and equipment costing, invoicing sales orders and loaner-related charges, recording sales in Caterpillar business systems, and registering machines and worktools after sale and delivery. The role also handles loaner tracking and recovery reporting, invoice coding and EFC reversals, post-sale registration audits, and the preparation of EPP, warranty, and pro-forma quotes and invoices.

Requirements

• Strong sense of urgency, organization, and attention to detail.
• Professional communication skills and ability to interact across all levels of the organization.
• Ability to work effectively in a high-pressure, deadline-driven environment.
• Knowledge of finance and leasing products, policies, and procedures.
• Proficiency in Microsoft Office and database systems.

Responsibilities

• Receive, review, and list sales contracts in their respective systems.
• Perform pre-costing analysis.
• Invoice sales department sales orders.
• Record and score sales in the respective Caterpillar business system.
• Register machines and worktools in internal and external business systems after sale and delivery.
• Review loaner requests and manage on-rent and off-rent loaners as approved by management.
• Track loaners weekly and prepare loaner status reports.
• Invoice customers for loaner incidentals and damages.
• Submit loaner goodwill claims and ensure payment has been received.
• Audit and report the loaner recovery rate.
• Perform costing on all equipment, machines, and worktools.
• Process EFC reversals and code invoices.
• Post sales registrations and audit registrations across relevant business platforms.
• Provide sales representatives with EPP and warranty quotes.
• Provide pro-forma invoices for sales representatives to give to customers for sales and RPO conversions.

Benefits

• Competitive pay.
• Medical, dental, and vision benefits.
• Paid time off and holidays.
• 401(k) with employer matching.
• Company-paid life insurance and long-term disability coverage.
• On-site medical clinic.
• Tuition reimbursement and professional development opportunities.
• Employee assistance program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed