Sales Support Administrator

LAKE CABLE, LLC • Bensenville, IL

6d • $19 - $21 • Onsite

About The Position

Lake Cable is seeking a Sales Support Administrator to join their team. This role is crucial in supporting the sales department and ensuring smooth customer interactions. The company, a leading manufacturer of low voltage, industrial power, utility, custom OEM, and broadcast-quality cables, emphasizes quality, customer commitment, and a family-oriented culture with opportunities for growth. They are committed to sustainability, community involvement, and ethical business practices. This position offers a chance to be part of an industry that is essential to daily life and business operations.

Requirements

• High school diploma or equivalent
• 1+ years of experience as a Sales Administrator or other administrative role
• Proficient with CRM software and Microsoft Office
• Strong knowledge of sales performance metrics
• Outstanding organizational and multitasking skills
• Able to prioritize work and succeed under deadlines
• Possesses a complete working knowledge of Lake products and capabilities
• Proficient in all aspects of the Sales systems in Rubicon
• Strong working knowledge of Word and Excel
• Collecting, organizing, and filing sales orders using knowledge of paper and electronic filing systems
• Using strong attention to detail to enter customer data with perfect accuracy
• Using Microsoft Office Suite to maintain sales figures and create presentations

Responsibilities

• Preparing pricing documentation and quotes for customers
• Responding to customer calls and emails
• Assisting sales staff in completing customer paperwork and quote inquiries
• Following up with customers' requests for order status
• Inputting data into the customer management system
• Assisting in order entry
• Processing orders and quotes in the sales Rubicon system
• Sending order and invoice acknowledgments
• Contacting clients to answer queries on order status or tracking information
• Updating sales and customer records

Benefits

• Paid time off
• 401(k) match
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance (company paid)
• Voluntary Life/AD&D
• Voluntary Life/AD&D (child)
• Short-term disability (company paid)
• Long-term disability (company paid)
• Accident Insurance
• Critical Illness Insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement
• Referral program
• Production bonus
• Competitive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED