Sales Support Administrator

Regis Remote Office

13d

About The Position

We are seeking a Sales Support Specialist to support the Sales team by assisting customers and prospects, coordinating sales activities, and ensuring smooth day-to-day operations. The ideal candidate is detail-oriented, goal-driven, and experienced in sales support and customer service. Strong communication, organizational, and Microsoft Excel skills are essential, along with the ability to manage multiple priorities, interpret sales data, and collaborate effectively with internal teams, senior leadership, and third-party partners.

Requirements

High School Diploma or equivalent required
2 years of proven work experience as a Sales support specialist or Sales support associate required
Hands on experience with ERP and CRM systems
In-depth understanding of sales principles and customer service practices
Strong time management skills and ability to prioritize tasks in a fast-paced environment
Strong customer service orientation with the ability to resolve client issues quickly and efficiently.
Detail-oriented and able to manage multiple priorities in a fast-paced, deadline-driven environment.
Ability to work independently and as part of a team, demonstrating a high level of professionalism and adaptability.
Excellent writing and verbal communication skills
Proficiency with MS Office Suite, particularly MS Excel

Nice To Haves

Associates degree in Business Administration, Insurance, Sales, Marketing, or related field experience a plus

Responsibilities

Assist in driving new client growth and retaining existing customer relationships
Monitor existing pipeline and work with Underwriting, Pricing, & Compliance to ensure prospects move through the sales process efficiently
Assist with follow-ups, ensuring that all stakeholders involved in the sales process are aligned on next steps, deadlines, and expectations
Assist in organizing and maintaining sales resources
Maintain accurate records of sales activities, client interactions, and relevant documentation in CRM systems
Prepare sales team for prospects and partner meetings
Support sales team by tracking, submitting, and following up on prospect requests
Provide assistance to sales team in gathering and confirming CRM data to ensure correct and up-to-date information for each prospect
Provide sales team with training and updates on sales processes and CRM management to ensure consistency of procedures
Manage sales tracking tools and update stakeholders accordingly
Coordinates account processing for renewals and new accounts with Underwriter, Sales and Brokers
Partner with Marketing to provide logistical support during sales events, conferences, and trade shows
Suggest sales process improvements
Other relevant duties as assigned within scope of the role