Sales Supervisor, Full Time, Woodbury Common Premium Outlets
About The Position
Vince is seeking a dynamic, customer service-driven Full-Time Sales Supervisor for its retail store at Woodbury Common Premium Outlets. The Sales Supervisor generates sales and builds customer relationships by identifying customer needs, maximizing sales opportunities, and continuing client contact beyond the initial purchase. This includes collecting customer contact information and using phone, email, and written follow-up to develop client relationships. The role also maintains the store’s visual and housekeeping standards, including receiving merchandise, presenting it on the selling floor, processing markdowns, and removing merchandise for transfers. The Sales Supervisor operates the point-of-sale (POS) register and email systems, safeguards inventory through loss-prevention practices, and follows store policies and procedures. The anticipated base salary is $19 to $23 per hour; the exact amount depends on factors including experience, skills, budget, and geographic location.
Requirements
- Must be sales-driven and goal-oriented.
- Must have a positive, high-energy, friendly, outgoing, and engaging personality, and be willing to initiate customer contact and identify shopping needs.
- Strong verbal and written communication skills.
- Computer skills to operate the retail POS system, Microsoft Word, Excel, and email.
- Ability to lift, carry, or otherwise move objects weighing up to 35 pounds when merchandising the sales floor, and to use ladders or stairs.
Nice To Haves
- Prior experience in luxury retail sales is preferred.
- Effective and elevated communication.
- Solution-driven approach.
- Business acumen.
- Ability to operate autonomously.
Responsibilities
- Achieve and exceed personal sales and productivity goals agreed upon with the store manager.
- Demonstrate knowledge of merchandise features and benefits to maximize sales opportunities.
- Listen to customers, identify their needs, and address objections.
- Develop client relationships beyond the initial transaction through phone, email, and written follow-up.
- Maintain store housekeeping and visual standards.
- Operate the POS register and email systems.
- Safeguard store inventory by following the company’s loss prevention program.
- Follow all store operational policies and procedures.
- Manage the client book and perform clienteling.
- Receive merchandise, present it on the selling floor, process markdowns, and remove merchandise from the floor for transfers.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
