Part Time Sales Supervisor - Ala Moana

Michael Kors•Honolulu county, HI

13d•$21 - $23

About The Position

Michael Kors is seeking a Part Time Sales Supervisor for its Ala Moana location. The role focuses on achieving personal and store sales goals, developing lasting client relationships, supervising and guiding staff, and maintaining high customer service standards while following company policies and procedures. The Sales Supervisor supports sales generation, customer service, store operations, merchandising and visual standards, and human resources activities. The position requires at least two years of specialty retail experience.

Requirements

Minimum two years of specialty retail experience.

Responsibilities

Meet personal and store sales goals and help associates develop sales techniques.
Use elevated sales and service practices and maintain in-depth merchandise knowledge.
Monitor sales details such as shipping, alterations, and special requests to help ensure customer satisfaction.
Maintain sales-related policies and procedures and stay informed about fashion and market trends.
Encourage staff to provide high-quality customer service and build repeat clientele using client books.
Resolve client problems and complaints and assist associates with customer service matters, including returns and defective merchandise.
Collaborate with the Store Manager on risk management, physical security, cash controls, and inventory management.
Train sales staff in register use and maintenance, and properly perform management register functions.
Assist with stock, shipping, receiving, related paperwork, and inventories.
For applicable offsite drivers, drive product to and from the offsite location as needed.
Keep the selling floor neat, organized, stocked, and aligned with the correct visual image.
Help implement and maintain merchandising and visual directives, process deliveries promptly, identify product concerns, and communicate inventory needs.
Maintain professional image and grooming standards and adhere to the work schedule, including time and attendance.
Support and follow up on training programs and seminars.