Sales Supervisor - Las Vegas

ALICE + OLIVIA•Las Vegas, NV

20h

About The Position

A Sales Supervisor helps drive the business forward by delivering an exceptional customer experience and developing lasting client relationships. The role leads by example on the sales floor, sets its pace, and partners with the management team to create a collaborative and creative environment. The Sales Supervisor is expected to demonstrate strong leadership and serve as a role model while helping build employee confidence, product knowledge, and a stylist’s mentality.

Requirements

Ability to constantly bend, open, lift, carry, and move merchandise and fixtures weighing up to 25 pounds as needed.
Ability to stand and walk continuously, move around all store areas, and remain accessible to customers.
Ability to occasionally climb ladders as needed.
Ability to work daily with telephone, POS, and computer equipment.
Ability to work a flexible schedule that includes days, nights, weekends, and holidays.

Nice To Haves

Previous management experience is preferred but not required.
Previous sales experience is preferred but not required.

Responsibilities

Meet personal and store sales goals by ensuring each customer receives outstanding service.
Develop and maintain lasting client relationships that encourage repeat business.
Reach out to clients by email, phone, and text to strengthen relationships.
Use the company’s selling culture and training tools to meet and exceed KPI expectations.
Learn and discuss the trends of each collection to help develop stronger stylists.
Maintain organization, upkeep, and cleanliness in the front and back of house.
Participate in Divisions of Responsibility to support the business and develop as a well-rounded leader.
Keep the sales floor maintained and ensure it reflects the brand.
Maintain an active sales floor presence to assist and coach staff in developing strong client relationships.
Partner with the team to complete opening and closing checklists, shipments, Divisions of Responsibility, and overall store standards.
When working with one-person coverage, manage the daily Division of Responsibility and opening and closing checklist independently.
Remain coachable and open to feedback for continued development.
Actively support Diversity, Equity, and Inclusion initiatives.