Sales Operations Lead
About The Position
The Sales Strategy & Operations group at Snap Inc. aims to maximize ads business growth and performance by serving as an objective, trusted partner to Sales Leadership. This is achieved through strategic planning, cross-functional collaboration, and operational excellence. The role is aligned with the North America Large Customer Sales (LCS) team, focusing on driving advertiser revenue growth from large Fortune 500 advertisers. The position involves collaborating with Sales Leadership and cross-functional partners (Agency, Marketing, Product, Finance) to identify market opportunities, develop plans to capture them, and strengthen the operational backbone of the Sales team. Additionally, the role will work closely with Sales Leaders to track pipeline health and forecast revenue growth, playing a critical part in spearheading initiatives that support the Sales team's growth and success.
Requirements
- 7+ years of experience involving analytical rigor and program management/operational skills typically seen in functions like Management Consulting, Sales/Business Operations, Finance, or similar.
- Bachelor's degree in a related field, or equivalent experience.
- Problem-solving and analytical skills, including AI and spreadsheet analytical skills.
- Experience working independently, managing multiple concurrent projects, and driving strategic and operational initiatives in a cross-functional environment.
- Ability to thrive in a highly dynamic environment, prioritizing initiatives, defining milestones or KPIs, and driving results with ownership and adaptability.
- Communication and interpersonal skills with experience developing and presenting business and technical content to peers and other audiences.
- Experience partnering with a Sales Organization and Sales Leadership.
- Commitment to supporting the team with creativity and empathy.
- Exposure and/or interest in the media and advertising market.
- Analytical rigor and program management / operational skills.
- Knowledge of Salesforce CRM and data visualization platforms (e.g., CRM Analytics, Looker/Google Data Studio, Tableau).
Responsibilities
- Act as a strategic partner to vertical groups and leaders, providing revenue reporting and insights, and proactively improving the Americas LCS business through data-driven approaches.
- Identify business insights internally and through external market intelligence. Establish and embed critical metrics to guide team behaviors and evaluate progress.
- Create strategies and define commercial tactics to grow revenue, active customers, product adoption, and sales productivity. Define actionable plans for execution, involving and aligning stakeholders for successful implementation.
- Support weekly revenue forecasting and partner with Sales leaders on reporting their weekly numbers. Utilize sales pipeline data and direct sales input to develop review materials and ad hoc analyses.
- Manage critical projects and strategic initiatives to support revenue growth on behalf of sales leadership.
- Systematize best practices in the sales process and continuously improve critical workflows using AI tools. Identify education and tooling needs for the Sales team and collaborate with other Sales Ops team members and cross-functional partners to address them.
- Identify areas of market opportunity and gaps to prioritize customer segments accordingly.
Benefits
- Paid parental leave
- Comprehensive medical coverage
- Emotional and mental health support programs
- Compensation packages that let you share in Snap’s long-term success (equity in the form of RSUs)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
