Full Time - Sales Specialist - Flooring - Closing

Lowe's Home Centers•Gordonsville, VA

9d•Onsite

About The Position

Lowe’s is hiring a Sales Specialist for its Flooring department. Sales Specialists help customers identify products and services for their home improvement projects, answer questions, provide product information, and use consulting and sales skills to help customers complete purchases. The role involves frequent movement throughout the store, answering phones, and communicating with customers. Specialists may also serve as a contact for vendors and customers, prepare project estimates, schedule installer visits, process and track orders and installations, and follow up on project completion. Department assignment may depend on hiring needs and skillsets. The position supports store sales and operations by monitoring inventory, coordinating with vendors and other stores to locate merchandise, reviewing prices and documentation, assisting with checkout and requests for help, and training and coaching department associates. The role does not require regular travel, though occasional travel for meetings, training, or neighboring-store support may occur. Working conditions may include indoor and outdoor environments, varying weather and temperatures, noise, and moving or shaking objects and equipment. Lifting guidelines limit single lifts to 75 pounds; team lifts or powered equipment may be used as appropriate, with required training or assistance.

Requirements

High school diploma or GED.
One year of customer-facing sales experience or six months of Lowe’s retail experience. If the education requirement is not met, three years of external customer-facing sales experience or 18 months of Lowe’s retail experience is required.
One year of experience in sales or customer service in a sales environment with required sales goals or metrics.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to stand and sit for prolonged periods.
Ability to lift at least 25 pounds unassisted, or lift over 25 pounds with or without an accommodation.
Obtain sales-related licensure or registration if required by state law; Lowe’s will support and fund this requirement.

Nice To Haves

One year of experience completing customer sales orders.
One year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
Two years of experience designing customized products for customers using 20/20 or a computer-aided design system.
Professional certification related to the department.
Bilingual skills.

Responsibilities

Seek out customers, understand their needs, answer questions, and communicate the advantages of Lowe’s products and services.
Serve as a point of contact for customers and vendors in the department.
Provide project estimates; schedule installer visits; process and track customer orders and installations; and follow up to ensure project completion.
Monitor inventory to support sales, coordinating with vendors and other stores to locate merchandise and order replacement stock.
Conduct price reviews in accordance with pricing policies and maintain pricing and documentation.
Support checkout functions, call buttons, departmental pages, and requests for assistance.
Train department associates on the sales floor and coach them on development needs.
Complete other duties as assigned.

Benefits

Competitive pay and flexible schedules.
Additional bonus opportunities based on sales performance; annual bonuses may be available based on eligibility.
Multiple health insurance options.
Dental and vision insurance.
Tuition assistance and other education support, including trade skills scholarships.
Company-matching 401(k).
10% Lowe’s Associate Discount and a broader discount platform.
Track to the Trades program and other learning and development opportunities.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program, including work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Other discretionary benefits, based on eligibility, including Employee Stock Purchase Plan, deferred compensation plan, and grant awards.