Sales Specialist (New Center Opening!)

Lucid Motors•Highland Park, IL

5d•Onsite

About The Position

Lucid is hiring a Sales Specialist for its new Studio at 1200 Old Skokie Valley Road in Highland Park, Illinois, planned to open in early February 2027. The Sales Specialist guides customers through the Lucid buying journey and serves as a primary point of contact from sales and transaction facilitation through vehicle delivery. The role is suited to an achievement-oriented professional who can deliver a seamless, personalized customer experience in a goal-focused retail setting. Compensation includes a guaranteed base wage of $21 per hour and uncapped commission, with commission paid biweekly. The position involves understanding customer needs, explaining Lucid products and the competitive landscape, cultivating customer relationships, and managing sales opportunities in Salesforce or another CRM. The Sales Specialist conducts test drives and supports customers throughout ordering, financing or leasing, documentation, registration, payment, and delivery coordination. The role also requires regular communication with customers while they await delivery and coordination with Lucid Financial Service and Delivery teams. The position is based in a retail Studio environment and requires flexible availability, including weekends, evenings, and holidays. Employees may need to travel for events. The role requires standing for extended periods and performing movements such as twisting, bending, squatting, and reaching, with or without reasonable accommodation.

Requirements

At least 2 years of relevant professional sales experience in a commission-based environment, including building and managing a customer pipeline.
Availability to work flexible hours, including weekends, evenings, and holidays, in a retail environment.
Experience using Microsoft Office, CRM tools, and retail business systems.
Proven record of achieving individual sales goals.
Strong communication skills, including active listening, clear verbal communication, and proficient written communication.
Ability to learn new skills and knowledge quickly and adapt to changing needs.
Perseverance, resilience, and ability to prioritize long-term goals and overcome challenges.
Understanding of automotive market dynamics, financial principles, and industry trends.
Proactive, action-oriented approach and ability to work with urgency and efficiency.
Strong time management, organization, prioritization, and multitasking skills.
Interpersonal skills to build and maintain positive relationships with peers and customers.
Ability to coordinate and facilitate customer test drives.
Physical ability to stand for extended periods and twist, bend, squat, and reach, with or without reasonable accommodation.
Valid driver’s license with no suspensions within the past year. Drivers under 21 must have held a driver’s license for at least 3 years and successfully complete Lucid training upon hire.
Ability to obtain appropriate state DMV licensing, where applicable.
Proficiency in English.

Nice To Haves

Retail automotive sales and desking experience.
Salesforce experience.
Curiosity about and passion for electric vehicles, the premium vehicle market, and the competitive landscape.
Bachelor’s degree or equivalent work experience.
Knowledge of a secondary language.

Responsibilities

Assess customer needs through personalized interactions and thoughtful questioning.
Use in-depth product knowledge to recommend tailored Lucid vehicle solutions and explain the competitive landscape.
Build and maintain customer relationships that foster brand loyalty.
Use Salesforce or other CRM tools to track customer interactions and maintain consistent engagement.
Develop and manage a sales pipeline through disciplined practices.
Meet and exceed individual performance targets while delivering strong customer experiences.
Conduct test drives and explain vehicle selling points to create an exceptional driving experience.
Guide customers through the Lucid vehicle ordering process, including documentation and financial product information.
Support financing and leasing applications, monitor application status and submitted documents, and track vehicle readiness.
Facilitate registration and payment due at signing.
Coordinate customer support with Lucid Financial Service and Delivery teams as needed.
Maintain regular communication with customers while they await a scheduled delivery date.
Assist with daily operations as needed.
Travel as needed for events.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability coverage
Paid time off
Paid holidays
Paid sick leave
401(k) retirement plan
Eligible employees may participate in the company equity program and/or a discretionary annual cash incentive program.