Part Time Sales Specialist - BOSS Outlet - Leesburg

HUGO BOSS Retail, Inc.•Leesburg, VA

29d

About The Position

HUGO BOSS is hiring a part-time Sales Specialist for its BOSS Outlet in Leesburg. The role represents the brand by delivering an exceptional shopping experience, presenting merchandise effectively, achieving sales goals in a team environment, and executing operational strategies that support positive operating profits. The specialist serves as a leader on the sales floor, develops peers through product knowledge and training, builds customer relationships and clientele, and supports department and store targets.

Requirements

1–2 years of Specialty Retail Management experience.
Excellent organizational, analytical, and leadership skills.
Demonstrated strong customer service and communication skills.
Independent, self-motivated, detail-oriented, and entrepreneurial.
Strong business acumen and interpersonal skills.

Nice To Haves

BS college degree or equivalent experience preferred.

Responsibilities

Meet department sales plans by serving as a leader and specialist.
Work with and develop peers to build the business.
Mentor sales associates on the sales floor, share product knowledge, and hold training seminars for new collection arrivals and new hires.
Lead by example by closing sales, providing exceptional customer service, and maintaining focus.
Guide the team on appropriate and timely communication with clients and customer contacts.
Work toward department and store targets, with a focus on OFS, Customer Voice, and UPT key performance indicators.
Maintain a thorough understanding of inventory to reduce losses and build product knowledge.
Follow up on product deliveries and out-of-stock items, and develop a relationship with B&M.
Hold product training sessions introducing new products, storytelling, and exclusive launches.
Support full-store execution of Model Store and NEXT LEVEL RETAIL MERCHANDISING standards, incorporating storytelling.
Understand product fit, cut, features, benefits, materials, current fashion, and inspiration.
Address new business opportunities, outstanding customer issues or needs, and client development results.
Gather feedback from clients and sales associates about products.
Follow up with clients about new-season launches and events, building relationships with key clients.
Build a clientele to meet individual sales goals and cross-sell and upsell.
Develop existing business by contacting repeat customers.
Help identify slow sellers, stock rotation needs, style replenishment, best sellers, and product needs.
Follow CRM initiatives, including inviting customers back to shop, knowing key customers, and capturing email addresses.