PT Sales Associate - Leesburg Outlet

Marc Jacobs•Leesburg, VA

6d•Onsite

About The Position

Marc Jacobs International seeks a Sales Associate for its Leesburg Outlet in Leesburg, Virginia. The Sales Associate drives sales and service by providing exceptional client experiences, engaging in clienteling, and supporting store operations. The role focuses on achieving sales and commercial KPIs, creating a welcoming store environment, offering styling and product expertise, developing client relationships, and supporting an organized and collaborative workplace. Duties and responsibilities may change or be assigned as business needs require.

Requirements

At least 1 year of experience in retail, sales, or an industry-adjacent role focused on customer service.
Experience generating sales and building and developing client relationships.
Demonstrated verbal and written communication skills.
Passion and empathy for clients, with the ability to anticipate and exceed client expectations.
Ability to embrace change and new opportunities while remaining true to Marc Jacobs brand DNA.
Curiosity, diversity, collaboration, and openness to disruptive ideas.
Excellent organizational, follow-up, and time-management skills.
Passion for the Marc Jacobs brand and product offering.
Computer skills, including operating a POS and navigating Microsoft Office.
Flexibility to work a retail schedule that includes evenings, weekends, and holidays.

Responsibilities

Consistently achieve or exceed individual and store sales targets and other commercial KPIs.
Keep the store guest ready and create a comfortable, welcoming environment where clients feel free to be themselves.
Build sales by providing styling expertise, seasonal trend guidance, and product knowledge.
Understand the stages of the client journey and demonstrate core behaviors that create an elevated experience and encourage repeat business.
Demonstrate knowledge of Marc Jacobs products, brand DNA, and pillars.
Capture client data by cultivating new and existing client relationships.
Initiate regular client contact and promptly follow up on sales, events, and client inquiries.
Foster collaboration and open communication with colleagues and management.
Maintain a curious, learning-oriented attitude and seek and receive feedback.
Keep the sales floor and stockroom well-organized.
Adhere to company policies and procedures.