Sales Specialist, Denver

Hermès • CO, CO

6d • $25 - $26 • Onsite

About The Position

The Sales Specialist at the Hermès Denver Boutique is responsible for achieving individual sales and customer service objectives while following the boutique’s operational and asset-protection standards. The role works collaboratively with the sales and selling-support teams to deliver an exceptional client experience in a fast-paced luxury environment and reports to the Assistant Manager.

The position includes meeting monthly and annual sales goals, supporting the boutique’s collective sales target, maintaining the selling floor and supplies, processing accurate point-of-sale transactions, assisting with after-sales administration and inventory preparation, and complying with asset-protection procedures. The Sales Specialist is expected to provide consistently high levels of service in keeping with Hermès standards.

Regular in-person work at a company-designated location is an essential function of the position. The stated hourly range is $25.00–$26.47; actual rates depend on the job, location, and individual experience.

Requirements

• At least 2 years of sales experience.
• Strong relationship-development and communication skills.
• Even-tempered, with the ability to multitask continuously.
• Self-starter able to work independently while collaborating with a team.
• Strong organizational skills.
• Open availability to accommodate business needs.
• Ability to lift 0–25 pounds without assistance.
• Ability to work in person at a company-designated location.

Nice To Haves

• Experience in a luxury environment is preferred.

Responsibilities

• Meet monthly and annual individual sales goals while contributing to the boutique’s collective sales target.
• Organize and prioritize the selling floor and ensure supplies such as bags, boxes, note cards, ribbon, and stationery remain stocked.
• Maintain the selling floor according to visual-merchandising guidelines, including straightening, replenishment of new receipts, EAS tagging, and ticketing.
• Assist with inventory preparation as needed.
• Process transactions accurately, including receipts, CRM files, SKUs, monetary payments, client verification, and administrative support for after-sales service when needed.
• Partner with management on point-of-sale decisions and communicate discrepancies or variances by the end of the business day, including during opening and closing.
• Keep the workstation clean and organized.
• Comply with asset-protection procedures, including applicable employee sign-in sheets and bag checks, key-control guidelines, and merchandise-security practices.
• Ensure products are appropriately EAS-tagged and ticketed on the selling floor, in the back of house, and in merchandise returns.
• Prepare for physical inventory and participate in monthly cycle counts or counts as directed by management.
• Provide prompt and friendly service, greet clients, offer assistance, answer questions, and assist with wrapping and packaging at point of sale.

Benefits

• Commission and bonus incentives based on sales performance.
• Medical, dental, and vision coverage.
• Life insurance and disability coverage.
• Paid time off, including 18 DDOs, 12 company holidays, 2 wellbeing days, and sick and safe time.
• Paid parental leave and transition time.
• 401(k) and Roth retirement plan with company matching and profit sharing.
• Voluntary benefits, including flexible spending accounts, fitness reimbursement, and voluntary life insurance.
• Product discount and EAP resources.
• Access to Calm App, Health Advocate, and Family Building Support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed