Sales Solutions Consultant

Complete Technology Services • Kansas City, MO

1d • Onsite

About The Position

Complete Technology Services (CTS) is seeking a Sales Solutions Consultant to partner with Sales and Account Management to identify customer challenges, recommend practical technology solutions, and help convert opportunities into new and expanded business. The role is approximately evenly split between supporting new-logo sales and existing customer relationships. It is a client-facing, consultative position rather than a hands-on engineering role.

The successful candidate combines broad technical knowledge with business acumen, curiosity, and strong conversational skills. They engage business owners and operators, uncover operational challenges and business objectives, and translate complex technical concepts into clear, practical recommendations and business value. The role involves presenting to client stakeholders, facilitating strategic technology conversations, and connecting customer needs to technology solutions. Customer objectives are translated into clear requirements for CTS engineering teams, which own detailed technical scoping and project delivery.

Success is demonstrated through stronger new-logo sales outcomes, meaningful expansion opportunities with existing customers, effective customer discovery, and clear solution requirements that help engineering deliver expected business results. The position is office-based in Kansas City, Missouri, reports to the Sales Director, and offers OTE of $125,000–$160,000, consisting of base salary plus performance incentives.

Requirements

• At least 5 years in technology consulting, solutions consulting, sales engineering, technical account management, or a related client-facing technology role.
• Strong business discovery, consultative communication, presentation, and relationship-building skills.
• Demonstrated ability to advise client stakeholders, facilitate strategic technology conversations, and convert roadmap priorities into qualified project opportunities.
• Curiosity and confidence engaging business owners and operators, asking thoughtful questions, and learning how businesses operate.
• Comfort speaking and presenting to client stakeholders, including communicating technical recommendations and business value to nontechnical audiences.
• Broad understanding of IT infrastructure, networking, cloud, cybersecurity, and business technology.
• Ability to connect technology recommendations to customer priorities, operational improvements, and measurable value.
• Ability to work effectively with Sales, Account Management, and engineering teams without owning hands-on implementation.

Nice To Haves

• Experience in an MSP or IT services business.
• Experience with AI, workflow automation, or business process improvement; curiosity and willingness to learn are also valued.

Responsibilities

• Lead technical discovery, assessments, and business-focused conversations with prospective customers.
• Understand customer operations, technology environments, risks, constraints, and desired outcomes.
• Identify opportunities across managed IT, infrastructure, cloud, cybersecurity, AI, and automation.
• Recommend appropriate CTS solutions and communicate their business impact and value.
• Address technical questions and objections to help Sales build confidence and close new-logo opportunities.
• Engage business owners, operators, and other stakeholders to understand priorities and connect business needs to relevant technology solutions.
• Partner with Account Managers and participate in quarterly business reviews and customer planning conversations.
• Uncover operational pain points, technology gaps, risks, and opportunities for process improvement.
• Proactively identify expansion opportunities and support opportunities identified by Account Managers.
• Help customers evaluate recommendations and support the selling, proposal, and quoting process.
• Facilitate strategic technology conversations with existing customers, translating business priorities and technology roadmaps into qualified project opportunities.
• Translate business problems and customer expectations into clear solution objectives and requirements.
• Collaborate with engineering to validate technical feasibility, approach, estimates, and detailed scopes of work.
• Review proposed solutions for alignment with customer outcomes and CTS standards.
• Support effective handoffs so project teams understand intended business results and customer expectations.
• Contribute to improvements in CTS discovery, assessment, and solution development practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed