Pre-Sales Solutions Consultant

Provenir

2d • Remote

About The Position

Provenir is seeking a Senior PreSales Solution Consultant to partner with customer-facing teams in selling its risk-decisioning platform. The consultant will understand customers’ business challenges and apply expert business and technical knowledge of Provenir’s solutions to present compelling propositions that emphasize business value. The role combines credit risk and/or fraud decisioning expertise, value storytelling, and hands-on configuration and delivery of demonstrations. The consultant will serve as an internal and external subject matter expert, influencing revenue growth by shaping solution strategies, enhancing win rates, and accelerating sales cycles. The role reports to the APAC Presales Director and works closely with Sales, Product, Marketing, Professional Services, and Data Science teams.

This is a remote role based in Australia. Some travel is required for client meetings, conferences, and internal business needs, with occasional international travel possible for regional team meetings, sales kickoffs, and other company events. Business travel expenses are covered under the company’s travel policy.

Requirements

• At least 5 years of experience in financial services, ideally in banking, lending, fintech, consulting, or a software vendor environment.
• At least 3 years of experience in decisioning, with strong domain knowledge in Credit Risk and/or Fraud and experience working with banks or lenders on relevant transformation projects.
• Ability to collaborate, build trust, and maintain strong relationships with internal and external stakeholders across business, risk, analytics, and technology.
• Ability to work independently and perform effectively under pressure.
• Strong documentation and communication skills, attention to detail, and ability to write, edit, and proofread.
• Comfort with hands-on technology work, including low-code configuration and demonstration delivery.
• Bachelor’s degree in Business, Computer Science, or a related discipline.

Nice To Haves

• Experience with enterprise decisioning technologies, analytics, and AI/ML.
• Basic understanding of model building, programming, and integration patterns.
• Prior software Presales experience; candidates from banking, fintech, or consulting backgrounds are also welcome.

Responsibilities

• Conduct customer discovery to identify needs, issues, and pain points.
• Create compelling demonstrations and presentations that address customer challenges and communicate business value.
• Develop and maintain demonstration environments tailored to client use cases, including hands-on platform configuration.
• Conduct design and architecture workshops with prospective clients to define solution blueprints aligned with business and technical objectives.
• Contribute to customer RFPs, workshops, and technical validation throughout the sales cycle, coordinating subject matter experts across the company.
• Advise customers as a subject matter expert in Credit Risk and Fraud Decisioning, including relevant market trends and best practices.
• Deliver and support webinars, conferences, and speaking engagements as a representative and thought leader for Provenir.
• Partner with Sales to shape solution strategy, address objections, and progress opportunities.
• Collaborate with Professional Services and Data Science to ensure proposed solutions are feasible and aligned with implementation and analytics strategies.
• Document customer needs and proposed solutions to support smooth transitions to Professional Services.
• Share customer and market insights with Product Managers to inform product roadmaps.
• Share reusable demonstrations, content, and learnings across the global Presales team.

Benefits

• Comprehensive health and wellness plans.
• Paid time off and company holidays.
• Flexible and remote-friendly opportunities.
• Maternity and paternity leave.
• Business travel expenses covered in accordance with the company’s travel policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior