Sales Solution Engineer

Hyland • ,

9d • $97,925 - $109,749 • Remote

About The Position

The Sales Solution Engineer is responsible for providing technical and industry expertise to the Sales team and customers throughout the pre-sales process. This role acts as the technical point of contact on customer engagements — coordinating pre-sales activities, creating and delivering tailored solution demonstrations, and ensuring a seamless transition to global services. This is a role for someone who is technically sharp, customer-focused, and driven to grow — bringing a passion for technology and a collaborative spirit to every engagement.

Requirements

• Bachelor's degree in a related field such as Management Information Systems or Computer Science — or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the role, with technical sales experience required.
• Knowledge of Enterprise Content Management (ECM) and general software implementation methodologies — with the ability to apply that knowledge to create compelling, solutions-based demonstrations for customer stakeholders.
• Demonstrated ability to develop and use engaging, informative, and compelling presentation methodologies — with the ability to speak or write with ease, clarity, and impact using a communication style appropriate to the subject and audience.
• Self-directed with the ability to manage projects to completion — with the ability to thrive in a fast-paced, deadline-driven environment and up to 10% travel time required.
• Demonstrated passion for technology, emerging trends, and continuous learning — with a particular interest in AI and a natural curiosity that drives exploration, innovation, and problem-solving.

Nice To Haves

• Driven to learn and stay current professionally — with a demonstrated commitment to growing expertise in enterprise software, pre-sales methodologies, and industry best practices.
• Good collaboration skills applied successfully within a team as well as with other areas — with a demonstrated ability to establish rapport and gain the trust of others, effective at gaining consensus.
• Demonstrated ability to consistently provide input on improving internal efficiencies — with experience identifying process improvements and contributing to the overall quality and effectiveness of the pre-sales organization.
• Experience working with development teams in support of solution enhancements — with the ability to translate customer feedback and technical requirements into actionable input for product and engineering teams.
• Experience participating in or supporting trade shows, conferences, or industry events — with a professional presence and the ability to represent the organization effectively in public-facing settings.

Responsibilities

• Act as the technical point of contact on standard customer engagements — coordinating customer pre-sales meetings, determining technical requirements, and working with development teams in support of solution enhancements.
• Create and present demonstrations of proposed solutions to key customer stakeholders — applying best practice knowledge and solution strategy to support validation and buy-in for the recommended approach.
• Coordinate meetings with global services to transition key information — remaining actively involved in the process to ensure a seamless customer handoff and effective knowledge transfer.
• Compose internal documentation that fully reflects all activity related to the solution strategy — and provide technical responses for Request for Proposals (RFPs) in a thorough and timely manner.
• Consistently provide input on how to improve internal efficiencies — growing knowledge and staying aware of best practices and market trends, and participating in trade shows, conferences, and events.
• Collaborate cross-functionally with sales, services, and technical teams — supporting a seamless pre-sales process and contributing to a positive customer experience from initial engagement through solution validation.

Benefits

• 30% commission on top of base pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level