Sales Solution Engineer

Hyland • ,

1d • $97,925 - $109,749 • Remote

About The Position

The Sales Solution Engineer provides technical and industry expertise to the Sales team and customers throughout the pre-sales process. The role serves as the technical point of contact for customer engagements, coordinating pre-sales activities, developing and delivering tailored solution demonstrations, and supporting a seamless transition to global services. The position calls for technical aptitude, customer focus, collaboration, and a commitment to continuous learning.

This is a remote position in the United States with an anticipated start date of January 2027. The role requires up to 10% travel. Compensation includes a base salary of $97,925–$109,749 per year and eligibility for a 70/30 commission split on top of base pay. Actual compensation depends on experience, qualifications, and other job-related factors.

Hyland describes its employee culture as inclusive and employee-centric, with career development resources, wellbeing programs, and innovation practices. The company also supports employee community initiatives and giving campaigns.

Requirements

• Bachelor's degree in a related field, such as Management Information Systems or Computer Science, or an equivalent combination of education and experience sufficient to perform the role's principal duties.
• Technical sales experience.
• Knowledge of Enterprise Content Management (ECM) and general software implementation methodologies, with the ability to apply this knowledge to create solutions-based demonstrations.
• Ability to develop and deliver engaging, informative presentations and communicate clearly and effectively in a manner suited to the subject and audience.
• Self-direction and the ability to manage projects through completion in a fast-paced, deadline-driven environment.
• Willingness to travel up to 10%.
• Passion for technology, emerging trends, and continuous learning, particularly an interest in AI.

Nice To Haves

• Commitment to staying current and growing expertise in enterprise software, pre-sales methodologies, and industry best practices.
• Collaboration skills, ability to establish rapport and trust, and effectiveness in gaining consensus across teams and functions.
• Experience identifying process improvements and contributing to the quality and effectiveness of a pre-sales organization.
• Experience working with development teams on solution enhancements and translating customer feedback and technical requirements into actionable input for product and engineering teams.
• Experience participating in or supporting trade shows, conferences, or industry events, with the ability to represent an organization professionally in public-facing settings.

Responsibilities

• Serve as the technical point of contact for standard customer engagements, coordinate pre-sales meetings, determine technical requirements, and work with development teams on solution enhancements.
• Create and deliver demonstrations of proposed solutions to key customer stakeholders, applying best practices and solution strategy to support validation and buy-in.
• Coordinate meetings with global services and participate in knowledge transfer to ensure effective customer handoffs.
• Prepare internal documentation reflecting solution strategy and provide thorough, timely technical responses to Requests for Proposals (RFPs).
• Provide input on improving internal efficiencies, maintain knowledge of best practices and market trends, and participate in trade shows, conferences, and events.
• Collaborate with sales, services, and technical teams to support the pre-sales process and customer experience from initial engagement through solution validation.

Benefits

• Career development resources
• Wellbeing programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level