Associate Sales Solution Engineer

Hyland•,
•$76,775 - $83,814•Remote

About The Position

The Associate Sales Solution Engineer is responsible for providing technical and industry expertise to the Sales team and customers throughout the pre-sales process. This role collaborates closely with sales solution engineers and cross-functional teams to understand customer needs, support solution demonstrations, and contribute to a seamless and compelling pre-sales experience. This is a role for someone who is curious, driven, and eager to grow — bringing a passion for technology and a collaborative spirit to every customer engagement.

Requirements

  • Bachelor's degree in a related field such as Management Information Systems or Computer Science — or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the role.
  • Solid collaboration skills applied successfully within a team as well as with other areas — with a demonstrated ability to establish rapport and gain the trust of others, effective at gaining consensus.
  • Demonstrated ability to develop and use engaging, informative, and compelling presentation methodologies — with the ability to speak or write with ease, clarity, and impact using a communication style appropriate to the subject and audience.
  • Self-directed with the ability to manage projects to completion — with the ability to thrive in a fast-paced, deadline-driven environment and up to 10% travel time required.
  • Demonstrated passion for technology, emerging trends, and continuous learning — with a particular interest in AI and a natural curiosity that drives exploration, innovation, and problem-solving.

Nice To Haves

  • Driven to learn and stay current professionally — with a demonstrated commitment to growing expertise in enterprise software, pre-sales methodologies, and industry best practices.
  • Experience or coursework in enterprise software, content management, or business process automation — providing a foundation for understanding customer business challenges and recommending effective solutions.
  • Familiarity with RFP processes and technical writing — with the ability to compose clear, accurate, and compelling technical documentation and proposal responses.
  • Experience participating in or supporting trade shows, conferences, or industry events — with a professional presence and the ability to represent the organization effectively in public-facing settings.
  • Demonstrated curiosity and adaptability — with the ability to quickly learn new technologies, platforms, and solution frameworks and apply them in a fast-paced, customer-facing environment.

Responsibilities

  • Provide assistance to other sales solution engineers on standard customer engagements — participating in customer pre-sales meetings to determine technical requirements and identifying and locating standard demonstration materials to be presented to clients.
  • Assist with the presentation of proposed solutions to key customer stakeholders — supporting validation and buy-in for the recommended approach while ensuring the demonstration aligns with the customer's technical needs and business objectives.
  • Participate in meetings with global services to ensure effective knowledge transfer — composing internal documentation that fully reflects all activity related to the solution strategy.
  • Provide technical responses for Request for Proposals (RFPs) — growing knowledge and staying aware of best practices and market trends to deliver accurate, competitive, and compelling responses.
  • Participate in trade shows, conferences, and events — representing Hyland in the marketplace and contributing to the team's collective knowledge through continuous learning and professional development.
  • Collaborate cross-functionally with sales, services, and technical teams — supporting a seamless pre-sales process and contributing to a positive customer experience from initial engagement through solution validation.

Benefits

  • 30% commission on top of base pay
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