Sales Solution Engineer

Paysafe • Jacksonville, FL

9d • Hybrid

About The Position

Paysafe is looking for a Sales Solution Engineer to join our Sales Enablement team. In this role, you will help merchants and ISV/SaaS partners across North America, the UK, and the EEA design and adopt secure, scalable payment solutions. This is a hybrid position based in our Jacksonville, FL office, with an expectation of working onsite three days per week.

Requirements

• Experience working with API-based integrations, including REST/SOAP APIs, SDKs, and JSON data formats.
• Familiarity with payment gateways; experience with NMI, Fiserv, or TSYS is a plus.
• Comfort using Microsoft Office Suite, Cursor, Postman, Salesforce, and related collaboration or sales enablement tools.
• Bachelor’s degree or equivalent education and experience required; education in IT, Web Development or a related field is preferred.
• 2–3 years of experience in client-facing technical support, solution engineering, or technical pre-sales.
• Strong communication skills, with the ability to explain technical and business concepts to different audiences.
• Ability to analyze complex technical issues and translate them into practical business solutions.

Nice To Haves

• Payments industry experience is preferred.
• Payments/Technical product or software certifications are a plus.

Responsibilities

• Work closely with Sales, Product, and Client Delivery to understand customer goals, guide technical discovery, and recommend practical integration strategies that support successful onboarding and long-term growth.
• Lead technical discovery sessions to gather requirements, assess solution fit, and define integration options.
• Recommend product, onboarding, processing, funding, reporting, and integration solutions aligned to customer needs.
• Identify unique customer requirements and coordinate internal discussions for custom solution needs.
• Apply knowledge of payments, acquiring, merchant processing, and ISV/PayFac models to customer solution discussions.
• Help design secure, compliant solutions for customers operating in regulated environments.
• Engage with prospective customers throughout the sales cycle to understand their business model, goals, and technical requirements.
• Present technical solutions through customer meetings, workshops, and executive-level discussions.
• Support Sales teams by helping position Paysafe solutions clearly and confidently in customer conversations.
• Create clear documentation for technical solutions, business processes, user flows, and integration designs.
• Collaborate with Sales, Product, and Client Delivery to support product rollouts and share input on future capabilities.
• Learn quickly, solve problems collaboratively, and contribute to a team-oriented environment.

Benefits

• Commitment to personal and professional growth
• World-class team
• Opportunities to make an impact

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level