Sales & Service Part-Time $14.00 - Lilburn

Goodwill of North Georgia•Lilburn, GA

About The Position

Goodwill of North Georgia is hiring a part-time Sales & Service employee in Lilburn. The role supports the organization’s mission of helping local job seekers find meaningful work through donations and retail sales. The employee thoroughly examines and grades donated goods for sale in Goodwill retail stores, processes goods at an accelerated pace to meet production goals, and follows standard operating procedures in a fast-paced environment. The position also focuses on a guest-friendly retail experience, including assisting guests, supporting sales and merchandising, handling transactions, maintaining the salesfloor and work area, and working cooperatively with colleagues and management.

Requirements

High school diploma or GED preferred.
Good oral and written communication skills in English and interpersonal skills.
Ability to work in a fast-paced environment with attention to detail.
Ability to work independently and as part of a team.
Strong organizational skills and sound judgment.
Basic math skills.
Must begin employment wearing acceptable safety work shoes.
Ability to work in heat, cold, and dust.
Ability to bend, reach, grasp, stand, or walk for extended periods and push, pull, and lift up to 30 pounds, with or without accommodation.
Must be at least 18 years old to become certified and licensed to operate a forklift; employees aged 16 to 17 may not operate forklifts, balers, or compactors.

Nice To Haves

High school diploma or GED.

Responsibilities

Examine and grade donated goods for sale in Goodwill retail stores.
Process goods efficiently to meet production goals while following standard operating procedures.
Greet guests, provide a positive brand experience, and suggest additional merchandise.
Maintain a professional, patient, and people-first attitude with guests.
Move products to the retail salesfloor accurately and promptly.
Execute and maintain visual merchandising strategies.
Recommend or upsell merchandise and encourage round-up donations during transactions.
Accurately handle point-of-sale transactions.
Identify and resolve problems promptly or seek management support.
Communicate effectively with management, peers, and guests.
Promote cooperation and teamwork with peers.
Perform work according to training materials, e-learning, and work instructions.
Keep the work area and retail salesfloor neat, clean, and organized.
Follow safety and security practices and report hazards and injuries to management.
Attend and complete required training and meetings.
Perform other duties assigned by management.