Sales & Service Technician

Groundworks•Winston, OR

23h•Onsite

About The Position

At Groundworks, North America's leader in foundation solutions, our Service Technicians are trusted advisors—combining hands‑on knowledge with consultative sales skills to deliver real solutions that protect our customers’ homes. You’ll meet homeowners face‑to‑face, assess their needs, present proven systems, and earn steady pay and commissions while doing work you can stand behind. Backed by industry‑leading training, advanced tools, and the strength of a national brand, this role is built for motivated professionals who want ownership of their success and a clear path for growth. The Service Technician is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions. The Service Technician supports our customers with additional solutions options and needs.

Requirements

1 or more years of proven sales experience preferred but not required
Construction/Home Improvement experience preferred
Proven customer relations experience preferred
High school diploma or GED or equivalent experience
A valid, non-restrictive Driver's License is required

Responsibilities

Execute appointments scheduled with customers
Travel to customers' home based on assigned appointments
Build long-term relationships with customers and professionally represent the company
Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
Perform annual customer maintenance visits, examining work previously completed
Perform reactive service appointments, diagnose, and fix any issues
Install additional products purchased by the customer as necessary
Adhere to safety regulations and procedures when carrying out responsibilities
Examine solutions installed by the company and determine potential warranty or non-warranty work
Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
Other duties as assigned

Benefits

Competitive base pay ($35-40k avg.) + commission & bonus
Best-in-class paid-training program with commission eligibility
Travel for required 3-week regional training provided
Company-generated leads - no cold calling required!
Company service vehicle and fuel card provided
Performance opens doors to elite recognition, trips & events
Annual Tribe Appreciation Tour, holiday & volunteer events
Upward mobility - we promote from within 80% of the time
Employee Ownership Program
Tuition Reimbursement Program
2 weeks PTO and 6 paid holidays
Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave
Enhanced benefit options available (Canada)