Sales & Marketing Coordinator
About The Position
American Baptist Homes of the Midwest Home Office is seeking a highly organized, compassionate, and relationship-focused Sales & Senior Living Marketing Coordinator. In this role, you'll serve as the first point of contact for prospective residents and families, helping guide them through the senior living journey while supporting sales, marketing, lead management, and customer experience initiatives. This is a hybrid remote position. While work is primarily performed remotely, candidates must reside in or near the Milwaukee, WI metro areas to support local communities, events, and occasional on-site activities.
Requirements
- Must reside in or near Milwaukee, WI metropolitan area
- High School Diploma or GED required
- Prior sales experience required, preferably in a consultative or relationship-driven environment
- Ability to manage multiple priorities and maintain attention to detail
- Ability to work independently while collaborating across multiple communities
- Ability to travel between supported communities as needed
Nice To Haves
- Experience in senior living, healthcare, hospitality, or customer service preferred
- Experience using CRM systems and Microsoft Office applications preferred
Responsibilities
- Serve as the first point of contact for phone, email, website, referral, and digital inquiries
- Conduct discovery conversations to understand resident needs, care requirements, financial considerations, and timelines
- Qualify leads and maintain detailed records in the WelcomeHome CRM system
- Coordinate tours, prepare sales teams with prospect information, and conduct post-tour follow-up
- Maintain consistent communication and lead nurturing throughout the sales process
- Support marketing initiatives, events, email campaigns, and community outreach efforts
- Generate reports and support sales leadership with pipeline and conversion metrics
- Provide on-site assistance at communities during events, tours, and special projects as needed
- Deliver a warm, supportive, and professional experience for prospective residents and families
Benefits
- Competitive compensation based on experience
- Supportive and collaborative team environment
- Professional growth and development opportunities
- Meaningful career with a mission-driven organization
- Opportunity to make a lasting impact on seniors and their families
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
