Sales/Marketing Coordinator
About The Position
The Sales/Marketing Coordinator supports the day-to-day coordination of sales, marketing, events, and commercial activities at Sonesta. The role helps build relationships, drive revenue, and raise awareness of the hotel, its restaurants, meetings, and guest experiences. It is suited to an organized, creative, detail-oriented candidate interested in developing a career in hospitality sales and marketing. The coordinator supports client communication, marketing initiatives, social content, reporting, events, sales coordination, and administrative operations across the commercial team. The role works collaboratively with Revenue Management, Catering, Operations, and hotel leadership to support commercial initiatives and guest experiences. Flexible availability may be needed for occasional evenings, weekends, networking events, and hotel functions.
Requirements
- Strong communication, organizational, and interpersonal skills, with a professional and positive attitude.
- Ability to multitask and manage multiple projects in a fast-paced hospitality environment.
- Strong attention to detail and excellent administrative and coordination skills.
- Ability to work collaboratively across departments and support operational and commercial teams.
- Flexible availability, including occasional evenings, weekends, networking events, and hotel functions as needed.
- Passion for hospitality, relationship-building, teamwork, marketing, and creating exceptional guest experiences.
Nice To Haves
- Previous hospitality, hotel, sales, marketing, events, administrative, or customer service experience.
- Experience using Microsoft Office, CRM systems, social media platforms, and marketing tools.
- Creative mindset and interest in branding, marketing, hospitality trends, and guest engagement.
- Strong written communication and presentation skills.
Responsibilities
- Support daily sales and marketing operations, including administrative coordination, client communication, reporting, and event support.
- Assist with business transient, group, catering, and corporate sales activities, including proposals, contracts, site tours, and lead management.
- Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates.
- Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting accurately and efficiently.
- Support planning and execution of hotel events, networking opportunities, client meetings, trade shows, and community partnerships.
- Assist with creating presentations, sales materials, marketing content, and client-facing communications aligned with brand standards.
- Partner with Revenue Management, Catering, Operations, and hotel leadership teams to support commercial initiatives and guest experiences.
- Monitor online listings, hotel promotions, local marketing opportunities, and brand visibility efforts.
- Respond to client inquiries, coordinate follow-up communication, and support customer service throughout the sales process.
- Maintain organized sales files, contracts, marketing assets, calendars, and operational systems.
- Help foster a collaborative, energetic, and guest-focused culture aligned with Sonesta’s People People philosophy.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account (HSA) with company match
- 401(k) retirement plan with company match
- Paid vacation and sick time
- Paid parental leave
- Company-paid life insurance
- Company-paid short-term and long-term disability
- Hospital indemnity, critical illness, and accident insurance
- Educational assistance
- Sonesta hotel discounts
- Additional perks and employee discounts
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
