Sales SAP Business Analyst

J. J. Keller & Associates•Neenah, WI

1d•Hybrid

About The Position

J. J. Keller is hiring a Sales SAP Business Analyst to support its Sales function, which includes more than 500 associates. Embedded in the business unit, this role advocates for Sales and partners with business stakeholders and technology teams to analyze, implement, and continuously improve sales process automation and business operations through effective use of technology. The position develops an in-depth understanding of business objectives, evaluates processes, and recommends and implements solutions that support productivity. The primary technology focus is the SAP Customer Experience Solution, within an environment that uses on-premise and cloud SAP solutions and invests in business process improvement and automation. The role may be filled at the Business Analyst or Business Analyst II level, based on experience. The position requires working onsite at the Neenah, Wisconsin corporate office at least three days per week.

Requirements

Business Analyst: 2+ years of experience working with SAP.
Business Analyst: process or systems analysis experience.
Business Analyst II: 5+ years of experience working with SAP.
Business Analyst II: 2+ years of business analyst or systems analyst experience.
Bachelor's degree in Business or a technology-related field, or an additional 4 years of directly related experience in lieu of the degree.
Excellent computer skills, including Microsoft Office applications.
Strong analytical and problem-solving skills.
Strong verbal and written communication skills.
Strong technical aptitude.
Strong time-management skills.
Ability to manage multiple projects simultaneously.
Ability to facilitate project teams and work with all levels within the company.
Ability to work onsite at the Neenah, Wisconsin corporate office at least 3 days per week.

Nice To Haves

Project leadership experience for the Business Analyst level.
Prior project leadership experience for the Business Analyst II level.
System implementation and configuration experience.
Experience with report-writing or query tools such as SQL, Crystal, or Business Objects.
Lean, CBAP, or PMP certification.

Responsibilities

Work with the business unit to define business needs, project requirements, system specifications, and deliverables.
Coordinate activities and maintain ongoing communication with management, technology teams, end users, and other stakeholders.
Coordinate decisions based on business requirements, system functionality, and best business practices.
Participate in system configuration, data conversion, and testing.
Troubleshoot system errors and performance problems and provide support for help desk calls.
Analyze trends and recommend resolutions for recurring issues.
Prepare and update functional specifications, testing procedures, end-user documentation, technical standard operating procedures, and other documentation.
May create and maintain reports and analytics to support the business unit.
May prepare and conduct end-user training.
Facilitate timely and thorough system testing for new implementations and system updates or upgrades.
Determine appropriate system security profiles, regularly audit security access, and resolve access issues in accordance with data security policies and practices.
Participate in and lead business process improvement activities, including Lean, Six Sigma, and Kaizen events.
For Business Analyst II: lead project management and change management activities for medium- to large-scope projects, independently or with other project leaders.
For Business Analyst II: coach, mentor, and train other Business Analysts.