Sales Representative - Appliance Sales Major Appliances

NFM • Des Moines, IA

11d

About The Position

The Sales Representative provides customer service in appliance sales by using NFM’s Ten Steps of the Sale. The role involves welcoming customers, supporting them throughout the sales process, and helping them create a home they love. Compensation is $64,000–$85,000 annually and is 100% commission.

Requirements

• Excellent communication skills.
• Professional, neat, and clean-cut appearance.
• High degree of self-motivation and a positive attitude.
• Customer-centric approach and enjoyment of serving others.
• Ability to establish rapport and develop trust with customers.
• Ability to enter data quickly and accurately.
• Ability to use Microsoft Office applications and navigate the internet.
• Pre-employment screening includes, but is not limited to, a criminal background check.

Nice To Haves

• High school diploma or GED preferred.
• English/Spanish bilingual speakers preferred.

Responsibilities

• Circulate the sales floor and greet customers promptly, avoiding behaviors that interfere with effective greetings.
• Quickly and efficiently identify and resolve post-order problems, working with sales staff or customer care teams as needed.
• Maximize the sales process and meet assigned targets and goals, including sales volume, gross margin percentage, add-on sales, and returned merchandise.
• Use tools such as catalogs, the internet, and workshops to build expert knowledge of assigned product lines.
• Support department management and demonstrate teamwork with all NFM work groups.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED