Sales Representative - Appliance Sales Major Appliances

Nebraska Furniture Mart•Des Moines, IA
•$64,000 - $85,000

About The Position

Nebraska Furniture Mart is hiring a Sales Representative for major appliance sales. The role provides world-class service to customers by following the Ten Steps of the Sale and helping customers create a home they love. The representative works on the sales floor, supports customers after orders, pursues assigned sales goals, develops product knowledge, and collaborates with department staff and other teams. Compensation is $64,000–$85,000 annually, on a 100% commission basis.

Requirements

  • High school diploma or GED preferred.
  • Excellent communication skills.
  • Professional, neat, and clean-cut appearance.
  • High degree of self-motivation and a positive attitude.
  • Customer-centric approach and enjoyment of serving others.
  • Ability to establish rapport and develop trust with customers.
  • Ability to enter data quickly and accurately.
  • Ability to use MS Office applications and navigate the internet.
  • Pre-employment screening includes a criminal background check.

Nice To Haves

  • English/Spanish bilingual skills.

Responsibilities

  • Circulate constantly on the sales floor and greet customers in a timely manner, avoiding behaviors that prevent effective greetings.
  • Identify and resolve post-order problems quickly and efficiently, partnering with sales staff or customer care teams as needed.
  • Maximize the sales process and achieve assigned targets and goals, including sales volume, gross margin percentage, add-on sales, and returned merchandise.
  • Use tools such as catalogs, the internet, and workshops to develop expert knowledge of assigned product lines.
  • Support department management and demonstrate teamwork with all NFM work groups.

Benefits

  • Same-day access to earned pay on demand.
  • Competitive pay with generous annual increases up to 7%.
  • Health, dental, vision, and life insurance.
  • Short- and long-term disability coverage.
  • Paid holidays upon hire.
  • Paid time off after 90 days.
  • Staff discount on merchandise.
  • Virtual and in-person career development opportunities at all levels.
  • Paid community volunteer opportunities.
  • Tuition reimbursement.
  • 401(k) retirement plan with immediate access to saving and company match eligibility after one year; Berkshire Stock is available as an investment option.
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