Sales Representative

Sleep Number • Peabody, MA

12d

About The Position

Sleep Number is seeking a Sales Representative to help customers find products that meet their individual sleep needs and contribute to the company’s purpose of improving lives by personalizing sleep. This retail sales role offers an opportunity to grow a sales career while delivering personalized customer experiences and pursuing sales goals. Team members receive a base hourly rate, uncapped commission and bonus potential, and training and career development. Most team members earn $47,000–$58,000 annually, though actual earnings vary and are not guaranteed.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• Goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic, proactive approach and ability to thrive in a customer-focused environment.
• Collaborative attitude, openness to feedback and coaching, and comfort as a tech-savvy early adopter.

Responsibilities

• Discover customers’ sleep needs and recommend suitable Sleep Number products.
• Explain product benefits and current promotions clearly while delivering personalized experiences that support customer satisfaction and sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Help maintain a polished showroom and provide an exceptional store experience.
• Participate in sales practice training and coaching.

Benefits

• Base rate of $18.50 per hour, uncapped commission, and bonus potential; non-draw commission structure.
• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off and volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture.
• Access to Sleep Number’s bed benefit.
• Eligible team members may receive medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional wellbeing resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED