Sales Representative

Sleep Number • Orlando, FL

11d

About The Position

Sleep Number is hiring a Sales Representative to help customers find products that meet their sleep needs and contribute to the company’s purpose of improving lives by personalizing sleep. This customer-facing retail role involves explaining product benefits and promotions, delivering personalized service, and working toward individual and team sales goals. Representatives also nurture prospective customers through outbound calls, help maintain a polished showroom, and participate in sales training and coaching.

The role offers a $16-per-hour base rate, uncapped commission, and bonus potential. Most team members earn $47,000–$58,000 annually, though actual earnings vary and are not guaranteed. Sleep Number also describes training and career development opportunities and a supportive, inclusive culture.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• Goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic, proactive approach and ability to thrive in a customer-focused environment.
• Collaborative approach, openness to feedback and coaching, and comfort adopting technology.

Responsibilities

• Discover customers’ sleep needs and recommend appropriate Sleep Number products.
• Explain product benefits and current promotions, provide personalized customer experiences, and work to exceed sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and deliver an exceptional store experience.
• Participate in sales practice training and coaching to improve sales skills.

Benefits

• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture where contributions are valued.
• Access to Sleep Number’s bed benefit.
• Medical, pharmacy, dental, life, and disability insurance for eligible team members.
• Paid time off and additional resources supporting wellbeing.
• Uncapped commission and bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED