Sales Representative

Sleep Number•Deer Park, IL
•$47,000 - $58,000

About The Position

Sleep Number is hiring a Sales Representative to help customers find personalized sleep solutions and contribute to the company’s purpose of improving lives through personalized sleep. This customer-facing retail role offers an opportunity to grow a sales career, with a base hourly rate, uncapped commission, and bonus potential. Most team members earn $47,000–$58,000 annually, though actual earnings vary and are not guaranteed. The representative discovers customers’ sleep needs, recommends suitable products, explains product benefits and promotions, and delivers personalized experiences that support customer satisfaction and sales goals. The role also involves outbound outreach to prospective customers, maintaining the showroom, and participating in sales training and coaching. The position offers health, dental, vision, and 401(k) benefits, flexible paid time off, volunteer opportunities, training and career development, a supportive and inclusive culture, and access to Sleep Number’s bed benefit. Eligible team members may receive additional wellbeing resources and insurance benefits.

Requirements

  • Strong communication skills and the ability to adapt to diverse customer needs.
  • Goal-oriented, customer-focused attitude and motivation to exceed individual and team sales goals.
  • Ability to work a flexible retail schedule, including evenings and weekends.
  • 1–2 years of retail, customer service, or other customer-facing experience.
  • High school diploma or equivalent.

Nice To Haves

  • Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
  • Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
  • Ability to work independently with minimal supervision while collaborating effectively with a team.
  • Energetic and proactive approach in a customer-focused environment.
  • Collaborative attitude and openness to feedback and coaching.
  • Tech-savvy, early-adopter mindset.

Responsibilities

  • Discover customers’ sleep needs and match them with appropriate Sleep Number products.
  • Explain product benefits and current promotions to deliver personalized customer experiences and exceed sales goals.
  • Nurture prospective customers through outbound calls, building relationships that generate repeat and new business.
  • Help maintain a polished showroom and provide an exceptional store experience.
  • Participate in sales practice training and coaching to develop sales skills.

Benefits

  • Health, dental, and vision benefits.
  • 401(k) benefits.
  • Flexible paid time off.
  • Volunteer opportunities.
  • Comprehensive training and career development programs.
  • Supportive, inclusive culture where contributions are valued.
  • Access to Sleep Number’s bed benefit.
  • Eligible team members may receive medical, pharmacy, dental, life, and disability insurance, paid time off, and additional wellbeing resources.
  • Uncapped commission and bonus potential.
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