Sales Representative

Sleep Number • Spartanburg, SC

13d • $47,000 - $58,000 • Onsite

About The Position

Sleep Number is hiring a Sales Representative to help customers find products suited to their sleep needs and contribute to the company’s purpose of improving lives by personalizing sleep. This customer-facing retail role offers the opportunity to grow a sales career while delivering personalized shopping experiences and working toward individual and team sales goals.

The representative explains product benefits and promotions, follows up with prospective customers through outbound calls, helps maintain a polished showroom, and participates in sales training and coaching. Compensation includes a $16-per-hour base rate, uncapped commission, and potential bonuses. The posting states that most team members earn $47,000–$58,000 annually, but actual earnings vary and are not guaranteed.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• A goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energy, proactivity, and comfort in a customer-focused environment.
• Willingness to welcome feedback and coaching as a collaborative team player.
• Comfort adopting new technology.

Responsibilities

• Discover customers’ sleep needs and match them with appropriate Sleep Number products.
• Explain product benefits and current promotions clearly while delivering personalized customer experiences.
• Drive customer satisfaction and exceed sales goals.
• Nurture prospective customers through outbound calls, building relationships that generate repeat and new business.
• Work with the team to maintain a polished showroom and provide an exceptional store experience.
• Participate in sales practice training and coaching.

Benefits

• Health, dental, and vision benefits.
• 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture.
• Access to Sleep Number’s bed benefit.
• Medical and pharmacy benefits, life and disability insurance, paid time off, and additional wellbeing resources for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED