Sales

MOLLY MAID of Chelmsford • Lawrence, MA

23h • $40,000 - $65,000 • Onsite

About The Position

The Sales Representative drives business growth, maintains customer satisfaction, and supports daily office operations. The role is the primary point of contact for prospective and existing customers, providing a positive experience from the initial inquiry through ongoing service. The representative manages sales activities, conducts in-home estimates, follows up on leads and proposals, coordinates customer onboarding, resolves customer concerns, conducts quality-assurance follow-up, supports marketing initiatives, and maintains accurate customer and sales records. The position also provides operational support, including managing and distributing marketing materials, coordinating with vendors, communicating with customers, and maintaining administrative records, while promoting company standards and customer retention.

Molly Maid’s sales approach emphasizes cultivating relationships, understanding customer needs and motivations, offering tailored solutions, and providing a smooth, transparent process. The goal is to establish the estimator as a trusted advisor and build long-term client relationships.

The position is based in North Chelmsford for interviews and daily assignments. It is full-time, scheduled Monday through Friday during the day, with an eight-hour shift from 8 a.m. to 5 p.m.; nights and weekends are not required. The office is on a bus route. A company car, including gas and insurance, is provided during the workday.

Requirements

• Sales or client service experience is preferred but not required.
• Must be legally authorized to work in the United States.
• Must have a valid driver’s license.
• Must complete a background check.
• Must be available Monday through Friday during the day, 8 a.m. to 5 p.m.

Nice To Haves

• Prior sales or client service experience.

Responsibilities

• Drive business growth and maintain customer satisfaction.
• Serve as the primary contact for prospective and existing customers throughout the customer experience.
• Conduct in-home estimates and manage sales activities.
• Follow up on leads and proposals.
• Coordinate customer onboarding and resolve customer concerns.
• Conduct quality-assurance follow-up.
• Support marketing initiatives and manage the inventory and distribution of marketing materials.
• Coordinate with vendors and communicate with customers.
• Maintain accurate customer, sales, and administrative records.
• Promote company standards and customer retention.

Benefits

• Salary of $40,000 to $65,000 per year based on experience and performance.
• Monthly, quarterly, and yearly bonus opportunities; supplemental bonus pay.
• Paid time off, up to 15 days per year.
• Company match of up to 4% for retirement contributions.
• Paid training in the company’s sales method.
• Warm leads from prospective customers who have contacted the company.
• Company car for use during the workday, with gas and insurance included.
• Flexible schedule.
• Referral program.
• Paid weekly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed