Sales Trainee Sales - Inside Sales

Builders FirstSource • Surprise, AZ

4d

About The Position

The Sales Trainee develops industry-specific knowledge and experience in preparation for promotion to an Outside Sales Representative role. The trainee may rotate through departments to observe, learn, and perform responsibilities while acquiring knowledge of industry practices, functional processes, and sales techniques. This role is not eligible for sales commissions. Successful trainees typically transition to the OSR I role in approximately 90–180 days.

The trainee receives training and progressively responsible assignments across areas such as yard operations, production, dispatch, scheduling and delivery, and inside sales. They accompany Outside Sales Representatives or a Sales Manager on customer calls, take on inside-sales and counter duties, and perform selected outside-sales responsibilities while learning the role. They establish performance goals, monitor progress with management and trainers, complete assigned sales training, and follow and promote safety procedures.

The role has no supervisory responsibilities. Work takes place in both typical office environments and outdoor locations subject to temperature and weather variations, on company and customer sites, and involves driving to customer locations. Physical activities may include frequent lifting and carrying up to 25 pounds and occasional lifting and carrying up to 80 pounds, as well as climbing, lifting, pushing, or kneeling.

Requirements

• Bachelor’s degree in Sales, Marketing, or a related field plus 0–2 years of related industry operations or sales experience, or an equivalent combination of education and experience.
• Strong customer service skills in face-to-face and telephone interactions.
• Good mathematical aptitude.
• Strong verbal and written communication skills.
• Solid interpersonal skills, including tact and influencing skills, with internal and external contacts.
• Good computer aptitude, particularly with Microsoft Office (Outlook, Word, Excel) and ERP applications.
• Ability to lift and carry up to 25 pounds frequently and up to 80 pounds on occasion.
• Ability to perform tasks that may involve climbing, lifting, pushing, or kneeling.
• Ability to drive to customer locations.

Nice To Haves

• Previous selling experience.

Responsibilities

• Receive training and perform progressively responsible duties in yard operations, production, dispatch, scheduling and delivery, and inside sales.
• Accompany Outside Sales Representatives or a Sales Manager on customer calls to learn effective sales and customer service techniques.
• Perform assigned inside-sales and counter responsibilities, including answering phones and taking orders.
• Perform assigned outside-sales responsibilities, including takeoffs, taking and processing orders, obtaining signatures on tickets, and making sales calls to new and existing customers.
• Set individual performance goals and monitor progress with assigned management and trainers.
• Participate in and complete assigned sales training programs.
• Understand and observe safety procedures and practices, and ensure employees observe them to prevent injuries or damage.
• May conduct periodic safety meetings and solicit recommended changes to improve safety procedures.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level