Sales Representative

Sleep Number•Missoula, MT

About The Position

Sleep Number is hiring a Sales Representative to help customers find products that address their individual sleep needs. The role contributes to the company’s purpose of improving lives by personalizing sleep and offers an opportunity to grow a retail sales career. Representatives explain product benefits and promotions, build customer relationships, help create an exceptional showroom experience, and work toward individual and team sales goals. Compensation includes a $16-per-hour base rate, uncapped commission, and bonus potential; most team members earn $47,000–$58,000 annually, though actual earnings vary and are not guaranteed. The position has a non-draw commission structure. Sleep Number offers health, dental, vision, and 401(k) benefits, flexible paid time off, volunteer opportunities, comprehensive training and career development, a supportive and inclusive culture, and access to the company’s bed benefit. Eligible team members may also receive medical, pharmacy, life and disability insurance, paid time off, and other wellbeing resources.

Requirements

  • Strong communication skills and the ability to adapt to diverse customer needs.
  • Goal-oriented, customer-focused attitude and motivation to exceed individual and team sales goals.
  • Ability to work a flexible retail schedule, including evenings and weekends.
  • 1–2 years of retail, customer service, or other customer-facing experience.
  • High school diploma or equivalent.

Nice To Haves

  • Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
  • Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
  • Ability to work independently with minimal supervision while collaborating effectively with a team.
  • Energetic and proactive approach in a customer-focused environment.
  • Collaborative attitude and openness to feedback and coaching.
  • Tech-savvy and an early adopter.

Responsibilities

  • Discover customers’ sleep needs and match them with appropriate Sleep Number products.
  • Explain product benefits and current promotions to deliver personalized customer experiences, increase satisfaction, and exceed sales goals.
  • Proactively nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
  • Help maintain a polished showroom and provide an exceptional store experience.
  • Participate in sales practice training and coaching to develop sales skills.

Benefits

  • Health, dental, vision, and 401(k) benefits.
  • Flexible paid time off.
  • Volunteer opportunities.
  • Comprehensive training and career development programs.
  • Supportive, inclusive culture where contributions are valued.
  • Access to Sleep Number’s bed benefit.
  • Eligible team members receive medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional wellbeing resources.
  • Base rate of $16 per hour, uncapped commission, and bonus potential.
  • Most team members earn $47,000–$58,000 annually; actual earnings vary and are not guaranteed.
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