Sales Representative
About The Position
This is a customer-facing, performance-driven sales role focused on understanding customers’ needs and guiding them through financial solutions. The Sales Representative handles inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including through conversations about money. The role involves asking direct questions, handling hesitation or rejection, making outbound calls, and staying engaged in conversations that may feel uncomfortable. The position offers structured training, ongoing coaching, and fast-track advancement opportunities in a team environment. Success requires staying positive when customers hesitate or say no, building confidence through practice, applying feedback promptly, and performing consistently in a structured, goal-driven environment. The role requires a 40-hour work week, including Saturdays. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m.; Sundays are off. Compensation is $13.25–$14.15 per hour, with monthly bonus potential.
Requirements
- High school diploma or equivalent.
- Must be able to work 40 hours per week, including Saturdays.
- Must have experience in collections.
- Satisfactory completion of pre-employment screenings.
- Reliable personal transportation and a valid driver’s license.
- Strong communication skills.
- Ability to learn quickly and adapt.
- Comfort speaking with customers over the phone and in person.
Nice To Haves
- Customer service, sales, or collections experience.
- Fluency in English and Spanish.
Responsibilities
- Work directly with customers to understand their needs and guide them through financial solutions.
- Handle inbound and outbound customer conversations, including making outbound calls.
- Ask follow-up questions and help customers make decisions, including in conversations about money.
- Stay engaged when customers hesitate or reject an offer, and continue conversations as appropriate.
- Apply coaching and feedback to improve performance.
- Perform consistently in a structured, goal-driven environment.
Benefits
- Majority company-paid health, dental, and vision coverage.
- 401(k) program.
- Company-paid life and disability insurance.
- Two weeks of paid vacation.
- Six paid holidays.
- Two PTO days and five sick days.
- Monthly bonus potential.
- Structured training and ongoing coaching.
- Fast-track advancement opportunities.
- Team environment focused on employee success.
- Every Sunday off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
