Sales Representative

Aston Carter•Town of Mukwa, WI
•$26 - $38•Onsite

About The Position

The Sales Representative responds to customer inquiries, follows up on company-generated leads, and makes outbound calls to prospective and existing customers. Working closely with an assigned Territory Sales Representative, the role supports a designated region and helps ensure customer satisfaction. The representative develops an understanding of customer needs, recommends products or solutions, prepares quotes, and follows sales opportunities and projects through order completion. The role also involves verifying customer and order information, providing product and technical guidance, coordinating customer requirements with internal departments, and maintaining accurate records in the company’s CRM and business systems. The position is primarily onsite in New London, Wisconsin, Monday through Friday from 7:30 a.m. to 3:30 p.m., with frequent desk and computer work and occasional movement around the manufacturing facility. Occasional travel may be required for customer visits, trade shows, training, or company events. This is a contract-to-hire position.

Requirements

  • Consistent and dependable work history.
  • Mechanical aptitude or previous exposure to a manufacturing, industrial, engineering, or technical environment.
  • Strong verbal and written communication skills.
  • Comfort speaking with customers and prospective customers over the phone.
  • Personable and professional, with the ability to develop positive customer relationships.
  • Strong attention to detail and ability to prepare accurate quotes and order information.
  • Self-motivated and dependable, with willingness to learn products, systems, and sales processes.
  • Ability to manage multiple leads, customer requests, quotes, and projects simultaneously.
  • Strong problem-solving and analytical skills.
  • Computer proficiency and ability to learn company-specific software.

Nice To Haves

  • Previous experience in inside sales, customer service, project coordination, technical sales, or account support.
  • Experience with mechanical equipment, conveyor systems, industrial components, or manufactured products.
  • Experience in project management, mechanical engineering, electrical engineering, manufacturing, or a related technical discipline.
  • Associate or bachelor’s degree in business, engineering, sales, marketing, or a related field.
  • Experience reading or interpreting engineering drawings, technical specifications, or product documentation.
  • Previous experience using a CRM or lead-management system.
  • Familiarity with Acumatica or another ERP/business management platform.
  • Experience preparing quotes, processing orders, or coordinating customer projects.

Responsibilities

  • Respond to customer inquiries received by phone, email, and other communication channels.
  • Follow up on company-generated leads and identify potential sales opportunities.
  • Make outbound calls and send follow-up communications to prospective and existing customers.
  • Understand customer needs and recommend appropriate products or solutions.
  • Prepare accurate quotes and pricing using company sales tools and internal systems.
  • Follow projects and sales opportunities from the initial request through order completion.
  • Gather and verify customer and order information for accurate processing.
  • Provide product information, technical guidance, order updates, and general sales support.
  • Build and maintain relationships with current and prospective customers.
  • Partner with an assigned Territory Sales Representative to support a designated region.
  • Coordinate customer requirements with engineering, production, shipping, and other internal departments.
  • Develop working knowledge of the company’s products, mechanical applications, specifications, and services.
  • Maintain accurate customer, lead, quote, and sales activity information in the company’s CRM and business systems.
  • Participate in ongoing product, technical, and sales training.
  • Work toward established sales, customer service, and business-development goals.
  • Occasionally attend customer visits, trade shows, training events, or other company activities.
  • Perform other related responsibilities as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Critical illness, accident, and hospital coverage
  • 401(k) retirement plan, with pre-tax and Roth post-tax contributions available
  • Voluntary life and AD&D insurance for the employee and dependents
  • Short- and long-term disability coverage
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time off/leave, including PTO, vacation, or sick leave, subject to eligibility and applicable terms
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