T-Mobile - Sales Representative - Shelby, NC
About The Position
The Sales Representative helps bring the United Wireless brand to life by building excitement around products and services, understanding customer needs, and providing personalized recommendations. The role delivers world-class customer service, develops expertise in devices and services, and completes training programs toward becoming a Certified Sales Representative. The successful candidate thrives in a fast-paced environment, engages customers with technology, and demonstrates a competitive drive while meeting sales and service goals. This is an hourly position with competitive pay based on experience and qualifications. Employees may also earn uncapped commission, with total compensation varying according to hourly wages, sales performance, and commission earnings. Benefits listed for full-time employees include health, dental, and vision coverage; short- and long-term disability and life insurance; paid time off; an employee phone-service discount; and additional T-Mobile perks.
Requirements
- Must be at least 18 years old.
- Must be authorized to work in the United States.
- High school diploma, GED, or equivalent required.
- Reliable transportation required.
- Flexible schedule required for full-time employees.
- No prior experience is necessary.
- Passion for helping customers and providing excellent service.
- Ability to stand for extended periods and perform physical tasks as needed.
Responsibilities
- Help customers find personalized solutions by delivering exceptional customer service.
- Demonstrate the latest technology, products, and services in-store and through digital channels.
- Collaborate with team members to improve skills and achieve performance goals.
- Maintain high service standards for a seamless customer experience.
- Support team initiatives and contribute to a positive work environment.
- Follow company policies and procedures.
- Help create a productive, customer-focused workplace.
- Perform other duties as assigned.
- Complete training programs to advance toward becoming a Certified Sales Representative.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Short-term disability insurance
- Long-term disability insurance
- Life insurance
- Paid time off (PTO)
- Employee phone-service discount
- Additional T-Mobile perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
