Sales Representative

Sleep Number•Sioux Falls, SD
•$47,000 - $58,000•Onsite

About The Position

Sleep Number is hiring a Sales Representative to help customers find sleep products suited to their needs and contribute to the company’s purpose of improving lives by personalizing sleep. This retail sales role offers uncapped commission and bonus potential, with a stated base rate of $16 per hour. Most team members earn $47,000–$58,000 annually, though actual earnings vary and are not guaranteed. The representative creates personalized customer experiences, builds relationships with prospective and returning customers, and helps maintain a polished showroom. The position includes sales practice training and coaching. Candidates should have 1–2 years of retail, customer service, or other customer-facing experience and a high school diploma or equivalent. A flexible retail schedule, including evenings and weekends, is required.

Requirements

  • Strong communication skills and the ability to adapt to diverse customer needs.
  • Goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
  • Ability to work a flexible retail schedule, including evenings and weekends.
  • 1–2 years of retail, customer service, or other customer-facing experience.
  • High school diploma or equivalent.

Nice To Haves

  • Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
  • Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
  • Ability to work independently with minimal supervision while collaborating effectively with a team.

Responsibilities

  • Discover customers’ sleep needs and match them with appropriate Sleep Number products.
  • Explain product benefits and current promotions clearly, delivering personalized experiences that support customer satisfaction and sales goals.
  • Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
  • Work with the team to maintain a polished showroom and provide an exceptional store experience.
  • Participate in sales practice training and coaching.

Benefits

  • Health, dental, vision, and 401(k) benefits.
  • Flexible paid time off.
  • Volunteer opportunities.
  • Comprehensive training and career development programs.
  • Supportive, inclusive culture.
  • Access to Sleep Number's bed benefit.
  • Medical, pharmacy, dental, life, and disability insurance for eligible team members.
  • Paid time off and additional resources supporting lifelong wellbeing.
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