Sales Representative

Sleep Number • Morgantown, WV

6d • Onsite

About The Position

Sleep Number is seeking a Sales Representative to help customers find products that meet their sleep needs and to contribute to the company’s purpose of improving lives by personalizing sleep. This customer-facing retail role offers an opportunity to grow a sales career and earn commissions and bonuses. Representatives provide personalized shopping experiences, explain product benefits and promotions, nurture prospective customers, and help maintain an exceptional showroom and store experience.

The role includes sales training and coaching. The schedule is flexible and includes evenings and weekends. Most team members earn $47,000–$58,000 annually, though actual earnings vary and are not guaranteed. Compensation includes a $16-per-hour base rate, uncapped commission, and bonus potential under a non-draw commission structure.

Requirements

• Strong communication skills and the ability to adapt to diverse customer needs.
• Goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer-facing experience.
• High school diploma or equivalent.

Nice To Haves

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic, proactive approach and ability to thrive in a customer-focused environment.
• Collaborative approach, openness to feedback and coaching, and comfort adopting new technology.

Responsibilities

• Discover customers’ sleep needs and match them with appropriate Sleep Number products.
• Explain product benefits and current promotions to deliver personalized experiences, support customer satisfaction, and exceed sales goals.
• Nurture prospective customers through outbound calls and build relationships that generate repeat and new business.
• Help maintain a polished showroom and provide an exceptional store experience.
• Participate in sales practice training and coaching.

Benefits

• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture where contributions are valued.
• Access to Sleep Number’s bed benefit.
• Eligible team members may receive medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional wellbeing resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED