Sales Representative

Texas Car Title & Payday Loan Services•Wichita Falls, TX

6d•Onsite

About The Position

This is a customer-facing, performance-driven sales role. The Sales Representative works directly with customers to understand their needs and guide them through financial solutions. The role includes inbound and outbound conversations, asking follow-up questions, handling hesitation or rejection, and helping customers make decisions, including through conversations about money. The position offers structured training, ongoing coaching, and advancement opportunities in a team environment. Success requires staying positive and engaged when customers hesitate or decline, applying feedback quickly, and performing consistently in a structured, goal-driven setting. The role has a 40-hour work week and requires availability on Saturdays. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m.; Sundays are off.

Requirements

High school diploma or equivalent.
Ability to work 40 hours per week, including Saturdays.
Satisfactory completion of pre-employment screenings.
Reliable personal transportation and a valid driver's license.
Strong communication skills.
Ability to learn quickly and adapt.
Comfort speaking with customers over the phone and in person.
Comfort asking direct questions, handling hesitation or rejection, making outbound calls, and discussing financial matters.

Nice To Haves

Customer service, sales, or collections experience.
Fluency in English and Spanish.

Responsibilities

Work directly with customers to understand their needs and guide them through financial solutions.
Handle inbound and outbound customer conversations, including making outbound calls.
Ask direct and follow-up questions to help customers make decisions.
Respond to hesitation, objections, and rejection while staying engaged in conversations.
Apply feedback and coaching to improve performance.
Perform consistently in a structured, goal-driven environment.