Sales Representative

Alfa Insurance•Canton, GA

About The Position

Alfa Insurance sales representatives assist the agent with sales and clerical functions needed to write and service existing customer policies while working to grow business. They prospect for new multi-line insurance business, quote and bind policies, respond to customer inquiries, document requests, complete policy changes, and accept and process premiums. The role includes supporting the agent and service center staff and helping ensure effective service center operations. Many Alfa Insurance agents are independent contractors; staff working for those agents are employees of the agent, not Alfa Insurance.

Requirements

  • High school diploma or equivalent.
  • Ability to attain an Insurance Producer license within 90 days of hire.
  • Proficiency in Microsoft Office programs and aptitude for learning new programs and procedures.
  • Strong communication and conflict-resolution skills.
  • Ability to adapt to a constantly changing, extremely fast-paced environment.
  • Team player with a positive, professional attitude.

Responsibilities

  • Prospect for new multi-line insurance business.
  • Quote and bind policies.
  • Handle customer inquiries, document requests, and complete policy changes.
  • Accept and process premiums.
  • Communicate with customers across multiple platforms and resolve conflicts.
  • Make decisions about applicant insurability and placement using competent skills in binding and processing applications.
  • Support the agent and service center staff as needed.
  • Help ensure effective service center operations, including reports, documentation, and mail distribution.
  • Assist with sales and clerical functions to write and service existing customers and increase business.

Benefits

  • Paid time off
  • Training and development
  • Performance-based bonus
  • Competitive compensation
  • Annual incentive reward trip for top performers to destinations in the Southeast
  • Continuous training and support throughout your career
  • Opportunities for advancement
  • Discounts on auto insurance, subject to underwriting approval
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