Sales Representative

Sleep Number•Wesley Chapel, FL
•$47,000 - $58,000

About The Position

Sleep Number is hiring a Sales Representative to help customers find products that support personalized sleep wellness. This retail sales role focuses on understanding each customer’s sleep needs, recommending appropriate products, explaining product benefits and promotions, and delivering a personalized store experience. Representatives also nurture prospective customers through outbound calls, maintain the showroom, and participate in sales training and coaching. The role offers a $16 per hour base rate with uncapped commission and bonus potential; most team members earn $47,000–$58,000 annually, though actual earnings vary and are not guaranteed.

Requirements

  • Strong communication skills and the ability to adapt to diverse customer needs.
  • Goal-oriented, customer-focused attitude and drive to exceed individual and team sales goals.
  • Ability to work a flexible retail schedule, including evenings and weekends.
  • 1–2 years of retail, customer service, or other customer-facing experience.
  • High school diploma or equivalent.

Nice To Haves

  • Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
  • Comfort using CRM systems, point-of-sale technology, and interactive sales tools such as iPads and apps.
  • Ability to work independently with minimal supervision while collaborating effectively with a team.
  • Energetic and proactive approach in a customer-focused environment.
  • Collaborative attitude and willingness to receive feedback and coaching.
  • Tech-savvy and an early adopter.

Responsibilities

  • Discover customers’ sleep needs and match them with suitable Sleep Number products.
  • Explain product benefits and current promotions to deliver personalized customer experiences and exceed sales goals.
  • Nurture prospective customers through outbound calls, building relationships that generate repeat and new business.
  • Work with the team to maintain a polished showroom and provide an exceptional store experience.
  • Participate in sales practice training and coaching.

Benefits

  • Health, dental, vision, and 401(k) benefits.
  • Flexible paid time off.
  • Volunteer opportunities.
  • Comprehensive training and career development programs.
  • Supportive, inclusive culture where contributions are valued.
  • Access to Sleep Number’s bed benefit.
  • Medical, pharmacy, dental, life, and disability insurance for eligible team members.
  • Paid time off and additional resources supporting wellbeing.
  • $16/hour base rate, uncapped commission, and bonus potential.
  • Non-draw commission structure.
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