Sales Representative

Texas Car Title & Payday Loan Services•Georgetown, TX

About The Position

This is a customer-facing, performance-driven sales role working directly with customers to understand their needs and guide them through financial solutions. The Sales Representative handles inbound and outbound conversations, asks follow-up questions, and helps customers make decisions, including discussing money. The role involves asking direct questions, addressing hesitation or rejection, making outbound calls, and staying engaged in conversations that may feel uncomfortable. The position offers structured training, ongoing coaching, and advancement opportunities in a team environment. Success requires staying positive when customers hesitate or decline, asking follow-up questions, applying feedback quickly, and performing consistently in a structured, goal-driven environment. The work week is 40 hours and includes Saturdays; branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m., with Sundays off.

Requirements

  • High school diploma or equivalent.
  • Able to work 40 hours per week, including Saturdays.
  • Satisfactory completion of pre-employment screenings.
  • Reliable personal transportation and a valid driver's license.
  • Ability to stay motivated and engaged when customers hesitate or say no.
  • Ability to ask follow-up questions, take feedback, and apply it immediately.

Nice To Haves

  • Customer service, sales, or collections experience.
  • Comfort speaking with customers over the phone and in person.
  • Strong communication skills.
  • Ability to learn quickly and adapt.
  • Fluency in English and Spanish.

Responsibilities

  • Work directly with customers to understand their needs and guide them through financial solutions.
  • Handle inbound and outbound customer conversations, including outbound calls.
  • Ask direct and follow-up questions to help customers make decisions, including decisions involving money.
  • Address customer hesitation and remain engaged when conversations involve discomfort or rejection.
  • Apply feedback and coaching to improve performance.

Benefits

  • Structured training and ongoing coaching.
  • Fast-track advancement opportunities.
  • Team environment focused on employee success.
  • Competitive compensation with monthly bonus potential.
  • Majority company-paid health, dental, and vision insurance.
  • 401(k) program.
  • Company-paid life and disability insurance.
  • Two weeks of paid vacation.
  • Six paid holidays.
  • Two PTO days and five sick days.
  • Every Sunday off.
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