Sales Representative - International

Sulzer•La Porte, TX

16h•Onsite

About The Position

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. The Inside Sales Representative (ISR) has broad responsibilities related to customer service, sales, and project coordination. As business professionals, their primary function is to build key relationships with their ISR peers, Area Sales Managers, Operations, and customers. Essentially, they are the central hub between all departments within the organization. They are responsible for executing the business processes between those groups efficiently, consistently, and with clear communication. The ISR is a key role for the organization that allows interaction with all aspects of the business and is a great position for anyone with experience or someone with the positive attitude willing to learn. This position extends the opportunity to learn our business within the Oil & Gas, Petrochemical, and Power Generation industries. ISRs have duties and responsibilities in the following areas: Customer / Account Management, Proposal Management, Project/Commercial Management, Quality / Continuous Improvement, and QESH (Quality, Environmental, Safety and Health).

Requirements

Bachelor’s Degree (Mechanical Engineering / Engineering Technology) and/or Previous experience and/or technical proficiency in the turbo machinery industry to include knowledge of steam and gas turbines, centrifugal, axial and process screw compressors, expanders, and other associated high-speed rotating equipment such as generators, pumps, gearboxes etc.
Bilingual (English/Spanish) oral and written skills
Proficient use of Microsoft office applications (Word, Excel)
Strong verbal and written communication skills with the ability to interface with personnel from diverse backgrounds at all levels of the organization
Strong organizational skills, ability to prioritize and manage multiple projects
Time management skills
Understanding of basic financial concepts

Responsibilities

Create and manage customer information in the company’s Business Management System
Support customer visits onsite and offsite
Provide updates on customer projects; serve as liaison between operations and customer for updates regarding deliveries, customer service issues, etc.
Responsible for executing the proposal generation process within the Business Management System
Revise or create proposals based upon inspection results or other in-process workscope changes
Ensure all proposals are reviewed per Sulzer’s internal delegation of authority and create Margin Summary Review sheet
Manage the storage / archiving of the proposals and related information
Manage the receipt, review and processing of all purchase orders associated with their assigned ASM’s and business units
Manage the release of all project scopes and project hand-offs to the operations group(s)
Coordinate and manage as needed the resolution of project issues, questions, and concerns
Facilitate communications between the customer, ASM and operations group
Perform invoice review and proforma approval
Participate in appropriate meetings such as production and scheduling meetings to facilitate decision-making on backlogs and priorities.
Reviewing and processing summary technical reports for accuracy on completed client projects.
Develop and maintain skills and procedures required for the generation of the highest quality proposals
Support operations quality improvements
Takes personal responsibility for their own, and co-worker’s safety
Identify problems and areas of improvement and notify management accordingly
Ensure customer visitors have received the required safety induction, are properly signed in and have the required PPE while on shop visits