About The Position

Medtronic’s Neuroscience organization develops technologies and therapies for neurological disorders, spine conditions, and chronic pain. Its Neuromodulation Operating Unit provides therapies including spinal cord stimulation and targeted drug delivery systems. The Sales Representative II, Pain Interventions helps manage and grow a territory by developing strategic implanting centers and referral networks. In certain geographies, the representative serves as the account and implanter relationship contact for customer needs, including account-level reimbursement responsibilities, and coordinates support activities and sales partnerships with distribution alliances. This is a field-based role covering Manhattan Beach to Irvine, California, with an expected 75% travel within the territory. The representative reports to a District Sales Manager and partners with peer sales representatives and Clinical Specialists. The role sells implantable devices, supports physicians and institutions, develops new and existing business, provides customer service, and manages territory activity in alignment with company policies, quality procedures, and assigned budgets.

Requirements

  • High school diploma or equivalent and 6+ years of relevant experience; or an associate degree and 4+ years; or a bachelor’s degree and 2+ years.
  • Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences.
  • Valid driver’s license and active vehicle insurance policy.
  • Ability to be independently mobile while performing job duties.
  • Ability to interact with a computer for extended periods and communicate with peers and co-workers.
  • Ability to travel frequently to customer clinics, hospitals, and offsite meetings.
  • For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
  • Unrestricted U.S. work authorization at the time of hire and for the duration of employment; sponsorship is not offered for roles below Principal level.

Nice To Haves

  • Experience building and growing customer relationships that resulted in measurable business outcomes.
  • History of meeting or exceeding individual performance metrics in a customer-facing environment.
  • Knowledge of reimbursement, managed care, and referral pathways.
  • Experience calling on Neurology, Physiatry, Oncology, Internal Medicine, or Primary Care physicians.
  • At least 1 year of referral and therapy development experience.
  • Experience building relationships with surgeons and supporting procedural case activities.
  • Experience launching or growing new markets, products, or therapies.
  • Experience with physician referral development and therapy adoption.
  • Familiarity with Operating Room protocols, workflow, and clinical environments.
  • Experience working independently with a high degree of accountability.

Responsibilities

  • Sell implantable devices for specific therapies to physicians, institutions, payors, and other appropriate medical staff.
  • Partner with strategic implanting centers to develop account and implanter practices by providing product and therapy technical support and service.
  • Consult on strategic management and sales-trend analysis, and coordinate with appropriate Neuro business partners to present marketing and business plans for territory growth.
  • Perform other activities as assigned by sales leadership.
  • Understand applicable quality policies and systems, and follow work and quality procedures to ensure compliance and high-quality work.
  • Generate new sales by developing leads, recruiting new surgeons, qualifying prospects, and making sales calls.
  • Grow existing Interventional business and develop new opportunities.
  • Work autonomously and use corporate resources to generate revenue and meet or exceed quota.
  • Implement approved marketing strategies and seek new customers according to plans directed by the District Sales Manager.
  • Respond to customer complaints under Medtronic policy and promptly advise the District Sales Manager and Medtronic of situations beyond the representative’s authority.
  • Monitor competitors’ products and merchandising practices and keep the District Sales Manager informed.
  • Maintain current customer record books and other records as instructed by the District Sales Manager.
  • Prepare and submit call reports as required by the District Sales Manager.
  • Attend and participate in sales meetings, training programs, conventions, and trade shows as directed.
  • Assist with field training of sales personnel when requested by the District Sales Manager.
  • Cooperate with personnel in executing company programs.
  • Create and implement an annual business plan with quarterly updates.
  • Provide customer service according to individual customer needs.
  • Respond promptly to reporting requirements and requests.
  • Follow company policies and conduct business ethically.
  • Manage business within assigned budgets and with Medtronic profitability in mind.

Benefits

  • Competitive salary and flexible benefits package.
  • Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Healthcare Flexible Spending Account.
  • Life insurance.
  • Long-term disability leave.
  • Dependent daycare spending account.
  • Tuition assistance or reimbursement.
  • Global well-being program (Simple Steps).
  • Incentive plans.
  • 401(k) plan with employer contribution and match.
  • Short-term disability.
  • Paid time off.
  • Paid holidays.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program.
  • Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
  • Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.
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