About The Position

Medtronic’s Neuroscience portfolio develops technologies and therapies for neurological disorders, spine conditions, and chronic pain. Its Neuromodulation Operating Unit provides therapies such as spinal cord stimulation and targeted drug delivery systems. The Sales Representative II, Pain Interventions manages territory business and growth by developing strategic implanting centers and key referral networks. Depending on the geography, the representative may serve as the account and implanter relationship contact for customer needs, including account-level reimbursement responsibilities. The role coordinates support activities and builds sales partnerships with distribution alliances. It reports to a District Sales Manager and works with peer Sales Representatives and Clinical Specialists. This is a field-based position covering Manhattan Beach to Irvine, California, with 75% travel within the territory expected. The role sells implantable devices and supports customers, physicians, institutions, payors, and medical staff. It develops new business, grows existing Interventional business, implements marketing strategies, and manages territory activity in accordance with company policies, quality procedures, and assigned budgets.

Requirements

  • High school diploma or equivalent and 6+ years of relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences; or an associate’s degree and 4+ years of relevant experience; or a bachelor’s degree and 2+ years of relevant experience.
  • Valid driver’s license and active vehicle insurance policy.

Nice To Haves

  • Experience building and growing customer relationships that produced measurable business outcomes.
  • Record of meeting or exceeding individual performance metrics in a customer-facing environment.
  • Knowledge of reimbursement, managed care, and referral pathways.
  • Experience calling on Neurology, Physiatry, Oncology, Internal Medicine, or Primary Care physicians.
  • At least 1 year of referral and therapy development experience.
  • Experience building relationships with surgeons and supporting procedural case activities.
  • Experience launching or growing new markets, products, or therapies.
  • Experience with physician referral development and therapy adoption.
  • Familiarity with operating room protocols, workflow, and clinical environments.
  • Experience working independently with a high degree of accountability.

Responsibilities

  • Sell implantable devices for specific therapies to physicians, institutions, payors, and other appropriate medical staff.
  • Partner with strategic implanting centers to develop accounts and implanter practices by providing product and therapy technical support and service, consulting on strategic management and sales trends, and coordinating Neuro business partners to present marketing and business plans.
  • Generate sales by developing leads, recruiting new surgeons, qualifying prospects, and making sales calls.
  • Grow existing Interventional business and develop new opportunities.
  • Work autonomously and use corporate resources to generate revenue and meet or exceed quota.
  • Implement approved marketing strategies and formulate and follow plans to seek new customers as directed by the District Sales Manager.
  • Respond to customer complaints according to Medtronic policy and promptly advise the District Sales Manager and Medtronic of situations beyond the representative’s authority.
  • Monitor competitors’ products and merchandising practices and keep the District Sales Manager informed.
  • Maintain customer record books and other records as instructed by the District Sales Manager; prepare and submit required call reports.
  • Attend and participate in sales meetings, training programs, conventions, and trade shows as directed.
  • Assist with field training of sales personnel when requested by the District Sales Manager.
  • Cooperate with personnel in executing company programs and provide service according to customers’ individual needs.
  • Create and implement an annual business plan with quarterly updates.
  • Respond promptly to reporting requirements and requests.
  • Follow company policies and conduct business ethically.
  • Manage business within assigned budgets while considering Medtronic profitability.
  • Understand applicable quality policy and system requirements and follow work and quality procedures to ensure compliance and high-quality work.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Global well-being program (Simple Steps)
  • Incentive plans, including a Sales Incentive Plan
  • 401(k) plan with employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
  • Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums
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