Sales Representative I, Pain Interventions - Grand Rapids, MI

Medtronic•Grand Rapids, MI

19h•$45,000 - $45,000•Onsite

About The Position

Medtronic is hiring a field-based Sales Representative I, Pain Interventions, in Grand Rapids, Michigan, covering the surrounding areas of Traverse City, Kalamazoo, and Battle Creek. The role supports the growth and management of a territory by developing strategic implanting centers and referral networks. In some geographies, the representative serves as the account and implanter relationship contact for customer needs, including account-level reimbursement responsibilities. The role coordinates customer support activities and develops sales partnerships with distribution alliances. It reports to a District Sales Manager and works with sales peers and Clinical Specialists. Travel is expected approximately 20% of the time. The position sells implantable devices for specific therapies and provides product, therapy, and business-development support to physicians, institutions, payors, and other medical staff. The representative develops new sales and grows existing interventional business, implements approved marketing plans, maintains customer and sales records, and provides service tailored to customer needs. The role also requires adherence to quality procedures, company policies, budgets, and ethical business practices. Medtronic describes its Neuromodulation Operating Unit as offering therapies for chronic pain, spinal fractures, cancer, and severe spasticity. Pain therapies include spinal cord stimulation and drug infusion for chronic pain or severe spasticity; interventional therapies include balloon kyphoplasty, vertebroplasty, and radiofrequency ablation.

Requirements

Bachelor’s degree plus 5 years of sales experience, including 3 years in medical sales; or a Bachelor’s degree plus 3 years of Medtronic Neuroscience (Pain, Brain, or Spine) Clinical Specialist or Sales Representative experience and 2 years of additional prior sales or clinical experience.
Unrestricted U.S. work authorization at the time of hire and for the duration of employment for roles below Principal level.
For a baccalaureate degree earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Nice To Haves

Experience calling on physicians in Neurology, Physiatry, Oncology, Internal Medicine, Primary Care, or related referral accounts.
Solid knowledge of the reimbursement climate.
At least 1 year of referral and therapy development experience.
Experience with surgeons.
Experience developing new, innovative markets.
Experience making multiple referral calls daily.
Familiarity with the operating room.
Experience or knowledge of physiology or clinical therapies.
Experience with or knowledge of implantable devices.

Responsibilities

Sell implantable devices for specific therapies to physicians, institutions, payors, and other appropriate medical staff.
Partner with strategic implanting centers to develop accounts and implanter practices.
Provide product and therapy technical support and service.
Consult on strategic management and analysis of sales trends.
Use appropriate Neuro business partners to present marketing and business plans to accounts for territory development and growth.
Undertake other activities as assigned by sales leadership.
Understand applicable quality policies and systems and follow work and quality procedures.
Develop leads, recruit new surgeons, qualify prospects, and make sales calls to generate new sales.
Grow existing Interventional business and develop new opportunities.
Work autonomously and use corporate resources to generate revenue and meet or exceed quota.
Implement approved marketing strategies.
Seek new customers and formulate and follow action plans as directed by the District Sales Manager.
Respond to customer complaints in accordance with Medtronic policy and promptly inform the District Sales Manager and Medtronic about situations beyond the representative’s authority.
Monitor competitors’ product and merchandising practices and keep the District Sales Manager informed.
Maintain current customer record books and other records as instructed by the District Sales Manager.
Prepare and submit call reports as required by the District Sales Manager.
Attend and participate in sales meetings, training programs, conventions, and trade shows as directed.
Assist with field training of sales personnel when requested by the District Sales Manager.
Cooperate with personnel in executing Company programs.
Create and implement an annual business plan with quarterly updates.
Provide customer service according to individual customer needs.
Respond promptly to reporting requirements and requests.
Follow company policies and conduct business ethically.
Manage the business within assigned budgets and with Medtronic profitability in mind.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Simple Steps global well-being program.
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.