Receptionist - Ken Garff Audi Lehi

Ken Garff Automotive Group•Lehi, UT

About The Position

Audi Lehi, a Ken Garff Automotive Group dealership, is seeking a Sales Receptionist who aligns with the company's values of respect, intelligence, greatness, honesty, and teamwork. The role supports dealership customers by answering and transferring calls, greeting walk-in visitors, addressing customer inquiries, and maintaining license plate records. The company describes its culture as focused on treating people R.I.G.H.T and creating lifetime customers.

Requirements

  • Must be at least 18 years old and authorized to work in the United States.
  • Previous receptionist experience.
  • High school diploma or equivalent.
  • Excellent interpersonal and customer service skills.
  • Strong computer skills, including inventory control software, internet use, and Microsoft Office Suite.
  • Valid in-state driver's license and a good driving record, according to company standards.
  • Schedule flexibility to accommodate business needs.

Nice To Haves

  • Automotive dealership experience is strongly preferred.

Responsibilities

  • Answer calls professionally within three rings and promptly transfer customers to the appropriate destination.
  • Take messages when the person requested is unavailable or when the customer asks to leave a message.
  • Promptly greet and accommodate walk-in customers, providing timely, friendly, and professional service.
  • Listen to customer inquiries and requests, ask questions to identify needs, and resolve customer concerns.
  • Maintain a professional appearance.
  • Call customers when their license plates arrive and maintain an accurate license plate log.
  • Perform other duties as assigned.

Benefits

  • Paid training and career growth opportunities.
  • Competitive compensation package.
  • Paid time off.
  • 401(k) with company match.
  • Medical, dental, and vision insurance.
  • Short- and long-term disability insurance.
  • AD&D and life insurance.
  • Year-end bonus program for all employees (Garff Giveback).
  • Employee discounts on vehicle purchases, parts, service, and more.
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