Mazda Sales reception/ sales coordinator

The Premier Collection•Elmsford, NY

6d•Onsite

About The Position

Mazda White Plains, a proud member of the Premier Collection Auto Group, is seeking a highly motivated individual with a passion for customer service to join their new Mazda Dealership. Located in Westchester County, New York, this state-of-the-art facility offers a ground-level opportunity with significant growth and income potential. The dealership emphasizes a customer-centric approach and provides a supportive team environment with managers who act as mentors, promoting from within and fostering business development. The Premier Collection values its employees, focusing on integrity, fair pricing, service excellence, and respect. They are committed to continuous improvement, leaner processes, and investing in employee growth and development.

Requirements

Passion for customer service
Customer centric
Familiarity with new models
Understanding of off-brand used car inventory
Ability to help the sales team cultivate long-standing relationships
Positive attitude

Nice To Haves

Experience in the automotive industry
Experience with CRM systems

Responsibilities

Greet and guide clients in the showroom and on the phone.
Engage in conversation with clients to fully understand their needs and manage expectations.
Interact with managers and employees to ensure clients are properly taken care of.
Perform administrative functions including stocking in cars, handling deposits, and assisting managers with the CRM system.
Become familiar with new Mazda models and understand the off-brand used car inventory.
Help the sales team cultivate long-standing relationships with new clients.
Maintain a positive attitude and bring your 'A game' to work daily.