Sales Project Manager

Munters•Daleville, AL

12d•$82,000

About The Position

The Sales Project Manager provides leadership and supervision for projects across operations, manufacturing, and production, working closely with the project owner. The role is accountable for delivering all project work elements on time, within budget, and to quality requirements while ensuring compliance with applicable statutory and legislative requirements. The position serves as the primary contact through project design, manufacturing, and field service. It translates customer specifications and drawings into project plans, coordinates internal teams and customer interactions, manages project costs, schedules, contracts, risks, changes, service revenue, and documentation, and communicates project status and issues to management. Travel is required as needed in support of projects, approximately 30%, often batched.

Requirements

Ability to review customer specifications and drawings and understand customer design requirements.
Ability to create and manage project work plans, schedules, scope, cost estimates, goals, and deliverables.
Ability to coordinate effectively with sales, engineering, production, quality, and service teams.
Ability to manage project contracts, contractual risks, change orders, and project risks.
Understanding of revenue models, profit and loss, cost-to-completion projections, pricing models, and billing procedures.
Ability to schedule and forecast service revenue and manage revenue at expected margins.
Understanding of production processes and ability to coordinate shipping schedules between internal and external customers.
Ability to communicate project information and sensitive matters effectively and tactfully.
Ability to manage day-to-day client interactions and respond to project-support requests.
Willingness to travel as needed in support of projects, approximately 30%, often batched.

Responsibilities

Serve as the primary contact during the design, manufacture, and field service phases of assigned projects.
Review customer specifications and drawings, work with customers to understand design requirements, and create and revise project work plans as needs change.
Define project scope, cost estimates, goals, and deliverables with internal sales, engineering, production, quality, and service groups.
Track project performance, identify issues and roadblocks, and implement corrective actions.
Manage project contracts and risks associated with contractual obligations.
Run project kick-off meetings across internal stakeholders and ensure a clear understanding of milestones.
Communicate relevant project information to management.
Work with technical teams to develop turnover documentation for engineering, production, and service.
Manage project change orders effectively.
Schedule and forecast service revenue and manage service revenue at expected margins.
Develop and deliver progress reports, proposals, and other required project-support documentation.
Provide guidance to PM1.
Manage day-to-day aspects of assigned projects and client interactions.
Respond promptly to project-support requests and resolve or escalate issues in a timely manner.
Communicate difficult or sensitive information tactfully.
Apply understanding of revenue models, profit and loss, cost-to-completion projections, pricing models, and billing procedures.
Proactively manage project risk and develop mitigation plans and contingency strategies.
Follow up with clients regarding unpaid invoices when necessary.
Ensure project legal documents are completed and signed on time.
Ensure project documents are complete, current, and stored appropriately.
Track lessons learned and share them with management.
Understand production processes and coordinate shipping schedules clearly between internal and external customers.
Travel as needed in support of projects; travel is approximately 30%, often batched.