SALES/PRODUCTION ASSOCIATE
About The Position
Goodwill Industries--Knoxville, Inc. is hiring a part-time, regular, non-exempt Sales/Production Associate for its retail store in Oneida. The role involves customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning. Candidates should be energetic, flexible, and have excellent customer service skills. Part-time positions may have flexible hours, and employees receive a 20% store discount. The associate receives donations; sorts, tests, cleans, marks, and prepares merchandise; processes sales transactions; maintains store cleanliness; and assists customers. The position requires a flexible schedule that includes nights and weekends. The role involves regularly standing or walking for long periods, handling and reaching with hands and arms, stooping, kneeling, crouching, or crawling, and lifting or moving up to 25 pounds. Reasonable accommodations may be made for individuals with disabilities.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule, including nights and weekends.
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
- Regularly stand and/or walk for long periods; use hands to handle items; reach with hands and arms; and stoop, kneel, crouch, or crawl.
- Regularly lift and/or move up to 25 pounds.
- Demonstrate interpersonal skills, including focusing on resolving conflict, listening without interrupting, keeping emotions under control, and remaining open to others' ideas.
- Communicate clearly and persuasively, listen, seek clarification, and respond appropriately to questions.
- Maintain punctual attendance.
- Treat people with respect, keep commitments, work with integrity and ethics, and uphold organizational values.
- Follow policies and procedures and support organizational goals and values.
Responsibilities
- Greet donors, accept and unload donated materials, and thank donors for their donations.
- Sort, separate, and hang clothing and household items.
- Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other merchandise.
- Conduct sales transactions and handle cash and credit card transactions according to procedures for voids, discounts, refunds, checks, and card payments.
- Clean floors, shelves, windows, the break room, store fixtures, fitting rooms, the dock area, store exterior, merchandise counters, and other areas; report issues requiring maintenance repairs.
- Assist customers, price merchandise, support fitting-room operations, offer recycling bags, explain store operations, and use sales techniques that may enhance store sales and community image.
- Work a flexible schedule, including nights and weekends.
Benefits
- 20% store discount
- Flexible hours for part-time positions
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
